Yearly Archives: 2017

/2017

Telecom and Cloud Service Management

2017-11-30T11:03:26+00:00 December 19th, 2017|Categories: Cloud|Tags: , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Cloud services are digital transformation enablers for organizations across various IT, telecom and mobile technology platforms. They are also disrupters for IT, telecom and mobile management practices. As cloud technology replaces and augments legacy technology platforms, questions arise from enterprise fixed and mobile [...]

7 Critical Steps in Building a VoIP Project Implementation Plan

2017-12-17T14:38:41+00:00 December 17th, 2017|Categories: Best Practices, VoIP|Tags: , |

Enterprises that are considering migrating to a VoIP system or changing VoIP providers need to be sure to have a VoIP Project Implementation Plan in place.  Without a solid plan, it’s easy for mistakes to happen which can lead to downtime and could even mean frustrated customers and lost revenue. When you replace your regular [...]

FCC Votes to Roll Back Net Neutrality

2017-12-15T10:33:50+00:00 December 14th, 2017|Categories: Market Alert|Tags: , |

FCC Votes to Roll Back Net Neutrality   Today’s action by the FCC to reverse Title II and unwind net neutrality rules is significant for consumers and businesses alike. Proponents of the action tout market competition and investment benefits – an open internet grows and thrives. It is unlikely that consumers will [...]

Cass Achieves Efficiency First Vendor Solution Certification for Telecom Management

2017-12-08T10:33:23+00:00 December 12th, 2017|Categories: Press Releases|Tags: , , |

Cass Achieves Efficiency First® Vendor Solution Certification for Telecom Management Cass clients derive distinct value from their engagement, citing cost and FTE savings as well as process improvement and increased visibility. ST. LOUIS and INDIANAPOLIS, December 12—Cass Information Systems, Inc. (NASDAQ: CASS), a leading provider of integrated information and payment management solutions, achieved its Efficiency [...]

A Fresh Approach to Employee Retention

2017-12-08T15:54:57+00:00 December 8th, 2017|Categories: Employees|Tags: , , , , |

A Fresh Approach to Employee Retention As of this writing, the national unemployment rate is standing around 4-5%, very nearly full employment by the Fed’s definition. Some skill jobs are going unfilled. Yet employee turnover remains high. According to the SHRM Human Capital Benchmarking Report the turnover rate runs between 13-14%. Multiple studies exist [...]

Ask the Telecom Pro: SLAs

2017-11-30T10:36:37+00:00 December 5th, 2017|Categories: Ask The Telecom Pro, Service Level Agreements|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Q:  What is the difference between catastrophic and chronic SLA events? A:  Carriers and other vendors have different terms to describe service level agreement conditions.  Most commonly, a catastrophic SLA event is one where all or a majority of [...]

2018 Telecom Management Industry Award Nominations Accepted Through February 28

2017-11-30T17:04:39+00:00 December 1st, 2017|Categories: Press Releases|Tags: , , , , |

2018 Telecom Management Industry Award Nominations Accepted Through February 28 AOTMP Seeking Stories of Excellence INDIANAPOLIS, December 1—AOTMP, a global leader in telecom and IT management best practices and industry standards, announced today that nominations are now open for the 2018 AOTMP Telecom Management Industry Awards. Now in its twelfth year, the annual Awards recognize [...]

SeeClear Consulting Targets AOTMP Efficiency First Solution Certification

2017-11-29T07:57:55+00:00 November 29th, 2017|Categories: Press Releases|Tags: , , |

SeeClear Consulting Targets AOTMP Efficiency First® Solution Certification Global Telecom Expense Management Company Focused on Managing Customer Information & Communication Technology with a “One View” Approach INDIANAPOLIS, November 29—AOTMP is pleased to announce the participation of SeeClear Consulting in its Efficiency First® Vendor Solution Certification Program. As part of the Program process, SeeClear will align [...]

Ask the Telecom Pro: TEM / EMM Vendors | MDM Software

2017-11-30T10:35:18+00:00 November 16th, 2017|Categories: Ask The Telecom Pro, EMM, MDM, TEM|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Q:  Can TEM vendors support EMM effectively? A:  Telecom Expense Management (TEM) vendors may have Enterprise Mobility Management (EMM) capabilities.  Often, the capabilities are in the form of Managed Mobility Services (MMS).  So, yes, there are TEM vendors that can support [...]

AOTMP Releases 2017 State of the Telecom Management Industry Report

2017-11-09T07:49:56+00:00 November 15th, 2017|Categories: Press Releases|Tags: , , |

AOTMP Releases Highly-Anticipated 2017 State of the Telecom Management Industry Report Free report gives critical insight into industry trends and challenges; offers strategic recommendations for sustainable improvements INDIANAPOLIS, November 15—Indianapolis-based AOTMP recently announced the release of its 2017 State of the Telecom Management Industry Report. The company, a global leader in telecom management best practices [...]