Monthly Archives: June 2017

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Ask the Telecom Pro | Charge Disputes | Customer Service Records CSR

2017-11-28T11:33:07+00:00Categories: Ask The Telecom Pro|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Charge Disputes | Customer Service Records (CSRs) Q:  My company closed a small business office 6 months ago. It was cheaper to keep the broadband services for the remainder of the contract term than to cancel the service, so we [...]

Analyst Perspective—The New Way of Work: How DataOps Transforms Enterprise Roles

2018-09-13T11:04:58+00:00Categories: Published, Research Agenda|Tags: |

DataOps, the collaboration of data consumers and data providers in the enterprise, has surfaced new roles and redefined others within the organization. Enterprise data has become a stand-alone asset of considerable value internally and externally.

AOTMP Telecom, Mobility and IT Management Vendor Conference Registration Opens

2017-10-04T10:01:32+00:00Categories: Press Releases|Tags: , , , , , , , , , , |

AOTMP Telecom, Mobility and IT Management Vendor Conference Registration Opens October Conference Focused on Exploring New Opportunities, Driving Revenues and Aligning with the Enterprise INDIANAPOLIS, IN, June 15, 2017—AOTMP, a global leader in telecom and IT management best practices and industry standards, opened registration today for the 2017 Telecom, Mobility and IT Management Vendor Conference. [...]

The Technology Innovation Paradox

2018-02-21T15:44:15+00:00Categories: Perspective|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP The Technology Innovation Paradox A recent AOTMP research study revealed that 86% of enterprise organizations cite employee efficiency and productivity as the leading internal use of telecom technology, with improving communications between employees and customers coming in second at 64%. Both use cases [...]

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