Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Charge Disputes | Customer Service Records (CSRs) Q: My company closed a small business office 6 months ago. It was cheaper to keep the broadband services for the remainder of the contract term than to cancel the service, so we [...]
DataOps, the collaboration of data consumers and data providers in the enterprise, has surfaced new roles and redefined others within the organization. Enterprise data has become a stand-alone asset of considerable value internally and externally.
AOTMP Telecom, Mobility and IT Management Vendor Conference Registration Opens October Conference Focused on Exploring New Opportunities, Driving Revenues and Aligning with the Enterprise INDIANAPOLIS, IN, June 15, 2017—AOTMP, a global leader in telecom and IT management best practices and industry standards, opened registration today for the 2017 Telecom, Mobility and IT Management Vendor Conference. [...]
Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP The Technology Innovation Paradox A recent AOTMP research study revealed that 86% of enterprise organizations cite employee efficiency and productivity as the leading internal use of telecom technology, with improving communications between employees and customers coming in second at 64%. Both use cases [...]