INDIANAPOLIS, 24 JULY 2018—AOTMP is pleased to announce Accenture (NYSE: ACN) has earned AOTMP Efficiency First® Solution Certification in Telecom Expense Management and Enterprise Mobility Management in the Efficiency First® Vendor Solution Certification Program.
Accenture was first awarded the prestigious Efficiency First® Vendor Solution Certifications in 2016. The TEM Lifecycle and Enterprise Mobility Management solution, called Telecom Expense Management Process Outsourcing or TEMPO, has been successfully recertified through March 2020.
During the extensive Efficiency First® Vendor Solution Certification Program, the alignment of Accenture’s fixed and mobile telecom management services was evaluated against the Efficiency First® Framework, a disciplined, best practice-driven approach to managing fixed and mobile telecom environments. Just as in 2016, Accenture’s clients scored the solution and solution performance positively during the recertification.
Accenture TEMPO’s clients identified financial and operational benefits gained by the business relationship. Specifically, users cited a cost savings benefit delivering a positive financial impact. Additionally, service-to-cost performance of nearshore delivery as compared to the high cost of onshore options in certain countries was cited as a positive benefit.
AOTMP Executive Vice President of Efficiency First® Adoption, Timothy C. Colwell says the certification is an outward commitment to excellence.
“Accenture TEMPO is focused on delivering a superior customer experience and clients readily acknowledge the value of partnership with Accenture TEMPO,” Colwell said. “This focus has earned Accenture TEMPO TEM Lifecyle and Enterprise Mobility Management recertification.”
Global TEMPO Delivery Lead of Accenture Operations – Infrastructure Services, Mafi Caringal, says the certification and overall relationship with AOTMP was helpful.
“Our partnership with AOTMP has been very valuable in terms of insights provided on market trends,” Caringal said. “The (AOTMP) team has been very professional and accommodating when it comes to advisory that we need in order to provide greater value to our clients. The curriculum has also helped us in further building our workforce capability in all our delivery centers.”
A complete list of Efficiency First® Solution Certified Vendors can be found at aotmp.com/telecom-management-vendor-directory/.
AOTMP is a global information, research and advisory firm for telecom, mobility and technology management best practices and industry standards. We deliver actionable insight, data, and best practices through our Efficiency First® Framework that equip telecom, IT, and mobility leaders and vendors to achieve telecom management industry excellence. For more information, visit aotmp.com.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Kathleen Glass | Media, AOTMP