Establish Center of Excellence Performance

Combine our authority and our Efficiency First® Framework to elevate your performance, your contribution, and your technology’s strategic business value. By diving deep into your telecom, mobility, and IT management environment, we can help you build a global Center of Excellence that helps you:

  • More easily adopt and align with our Framework practices and principles
  • Maintain the balance between innovation and operational excellence
  • Drive business growth and opportunity by increasing cooperation between business units
  • Increase efficiency and adapt to changing business needs/requirements

Advisory

Our Advisory experts can take an active role to help you define problems, deliver solutions, and mature your technology environment. Fueled by our Efficiency First®Framework practices and principles, Advisory helps improve all areas of your business.


What is AOTMP® Advisory?

AOTMP® Advisory delivers know-how and actionable insights backed by telecom, mobility, and IT management experts that understand what works, what doesn’t work, and what drives optimal business results. Through a series of Advisor led workshops, AOTMP® Advisory can help your organization identify current and potential challenges your organization may face. These experts help you to elevate your telecom, mobility, and IT management practice to a new level of performance.

Our Advisory Expertise

  • Industry Advisors — experts in the telecom, mobility, and IT management industry
  • Performance Advisors — experts in Efficiency First® Framework and performance
  • Best Practice Advisors — experts in Efficiency First® Framework and best practices that drive results

Need help with a project or specific recommendations? AOTMP® Advisory can also help with the following:

  • Vendor selection
  • Performance management
  • Contract review
  • RFP development and management
  • Scoring and analytics
  • Best practice gap analysis and execution against the Efficiency First® Framework.

Advisory Subscriptions

If you lack the time or resources to manage telecom, mobility, and IT, an annual Advisory Subscription lets you accelerate progress by tapping into almost two decades of knowledge, best practices, and industry relationships. Built by thousands of interactions and engagements across the world, our Advisory Subscription gives you:

  • Industry trends and actionable best practices
  • Greater understanding of considerations, opportunities, and challenges
  • On-demand inquiries and access to AOTMP® Advisors
  • Unlimited scheduling of workshops from our continuously growing catalog
  • Ongoing optimizations and recommendations
Business / Public Sector Workshops
Service Provider Workshops

Problems Solved

  • Provide visibility into telecom, mobility, and IT management industry

  • Understanding of business and service provider views, opportunities, and challenges

  • Opportunities for new, additional, and improved performance

  • Enhances business value through technology and innovations

  • Identify opportunities for automation and digital transformation

  • Understanding of technology trends, user cases, and new opportunities


Prioritize Progress With Advisory

Available Business / Public Sector Workshops

Team Performance Assessment

Team Performance workshops are designed to help organizations create a high-performing telecom, mobility, and IT management team bound by a common set of best practices and language across the environment. AOTMP® Advisors will review our Accountability Matrix to define the relationship between accountability and performance for the operational, financial, and technical aspects of an organization’s functional structure.

Duration: 90 minutes

Led By: AOTMP® Performance Advisor

Contract Negotiation Support

Negotiating contracts is most effective when a well-devised plan is established. Whether you need assistance in interpreting contract language, reviewing terms and conditions, or feedback on redline suggestions, AOTMP® Advisors can help provide the foundation for an ongoing relationship with your providers while discussing your organization’s objectives and challenges.

Duration: 90 minutes

Led By: AOTMP® Best Practices Advisor

Contract Management Best Practices

This workshop will detail helpful tips and practices in managing your service provider contracts. AOTMP® Advisors will guide you in managing contracts effectively, addressing the needs of your organization, and promoting an environment supportive of contract management activities.

Duration: 60 minutes

Led By: AOTMP® Practice Advisor

Vendor Performance – Vendor Scorecards

During this workshop, AOTMP® Advisors will help you review your organization’s vendor reporting and scorecards to ensure that the metrics being measured align with business objectives. View sample scorecards, discuss how to transfer your criteria to the scorecard, and review the process for assessing performance on a recurring basis.

Duration: 60 minutes

Led By: AOTMP® Performance Advisor

Vendor Performance – Understanding SLAs

This workshop will help you improve relationships with your service providers by protecting enterprise network integrity and financial interests. AOTMP® Advisors help participants understand the types of Service Level Agreements (SLAs) they may encounter, the language they are likely to see in an agreement, and how to monitor vendors for effective contract performance.

Duration: 60 minutes

Led By: AOTMP® Industry Advisor

Strategic Sourcing

In this workshop, AOTMP® Advisors will provide insights into strategic sourcing initiatives and help you understand why effective sourcing and procurement is important in your managed telecom environment. Leverage our expert knowledge to maximize your team’s abilities; whether they’re gathering business requirements or executing your agreements.

Duration: 60 minutes

Led By: AOTMP® Performance Advisor

Mobile Policy Best Practices

This workshop discusses the best practices around an organization’s needs for creating, managing, and auditing a mobile policy. AOTMP® Advisors will work with you to explain the common components of a mobile policy, how to create and enforce a mobile policy, and what is important to track and manage during the mobile policy lifecycle.

Duration: 90 minutes

Led By: AOTMP® Best Practice Advisor

TEM Vendor Evaluation

AOTMP® Advisors are available to share their expertise and help your organization through the process of evaluating and selecting a TEM Vendor. Depending on where you are in the process, this workshop can be tailored to review the components of a Request for Proposal (RFP), the phases of the selection process, preparing for a TEM vendor/solution, RFP scope and preparation, evaluating TEM vendor proposals, and/or selecting a TEM vendor that best fits your organizational needs.

Duration: 90 minutes

Led By: AOTMP® Industry Advisor

Industry Initiatives – Mobility

This workshop will help your team(s) through the telecom vendor Request for Proposal (RFP) process. AOTMP® Advisors will review what should be included in the telecom services RFP and why the responses to these criteria are critical to the vendor evaluation process.

Duration: 60 minutes

Led By: AOTMP® Industry Advisor

Telecom Inventory Best Practices

The cornerstone of any Telecom Expense Management (TEM) or Enterprise Mobility Management (EMM) program is the presence of an accurate and valid service and invoice inventory. During this workshop, AOTMP® Advisors will help your team understand the key areas to consider when creating and managing telecom assets and services, and explain why having the right data available at the right time can help you optimize your telecom environment.

Duration: 60 minutes

Led By: AOTMP® Best Practice Advisor

Available Service Provider Workshops

Customer / Prospect Guidelines

Have a customer or prospect you are working with that has some questions about the telecom, mobility, or IT management industry?  Schedule a time for your contacts to speak with an AOTMP® Industry Advisor.  Our Advisors will help answer customer questions around industry, performance, and best practices as a neutral, third-party industry expert.

Duration: 30 minutes

Led By: AOTMP® Industry Advisor

Customer Experience

AOTMP® Advisors are available to provide feedback towards your customer experience.  In this workshop, share with us your processes and/or structure for sales, implementation, and delivery and our experts will weigh in and provide suggestions to ensure you are providing a positive customer experience from all areas of your service offerings.

Duration: 60 minutes

Led By: AOTMP® Performance Advisor

Product Launch Briefings

Getting ready to release the next big thing?  Schedule workshop time with AOTMP® Advisors to review your product and launch strategies and allow us to provide feedback that will help guide your organization’s product release to the industry.

Duration: 60 minutes

Led By: AOTMP® Industry Advisor

Sales Channel Strategy

Let our AOTMP® Advisors discuss, review, and share feedback on potential partnership and GTM approaches for your organization.  This workshop will help your organization improve its understanding the needs of the market and discuss gaps and differentiators in your solution compared to those market needs.

Duration: 90 minutes

Led By: AOTMP® Industry Advisor

Competitive Sales Advantage

Practice your pitch with AOTMP® Advisors.  As part of this workshop, take the opportunity to run through your sales presentation, and our experts will listen and provide feedback to your teams.  Experts are available for feedback in presentations covering all aspects of TEM services and solutions.

Duration: 60 minutes

Led By: AOTMP® Industry Advisor

Roadmap Briefings

Planning for your company’s future is a critical step long term success.  This workshop provides you with the opportunity to schedule time with AOTMP® Advisors so that you can share your products and development roadmap and allow them to provide feedback an insight as industry experts.

Duration: 60 minutes

Led By: AOTMP® Industry Advisor

SLAs Your Customers Want

In a highly competitive industry, Service Providers need to fully understand what their customers need and want from SLA reporting. In this workshop, AOTMP® Advisors will help your team understand how they can satisfy customers by presenting, translating, and validating what SLAs mean against business requirements.

Duration: 30 minutes

Led By: AOTMP® Performance Advisor

Industry Initiatives – Telecom

Stay up to date on the needs, wants, and trends that your enterprise customers and prospects are facing in their telecom environments.  Our AOTMP® Industry Advisors will provide insight on the challenges that customers are facing, allowing your teams to customize strategy and approach to meeting these needs.

Duration: 30 minutes

Led By: AOTMP® Industry Advisor

Industry Initiatives – Mobility

Stay up to date on the needs, wants, and trends that your enterprise customers and prospects are facing in their mobility environments.  Our AOTMP® Industry Advisors will provide insight on the challenges that customers are facing, allowing your teams to customize strategy and approach to meeting these needs.

Duration: 30 minutes

Led By: AOTMP® Industry Advisor

Industry Initiatives – IT

Stay up to date on the needs, wants, and trends that your enterprise customers and prospects are facing in their IT environments.  Our AOTMP® Industry Advisors will provide insight on the challenges that customers are facing, allowing your teams to customize strategy and approach to meeting these needs.

Duration: 30 minutes

Led By: AOTMP® Industry Advisor


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