Company Hones In On Delivering Best-in-Class Service for Customers
AOTMP is pleased to announce the participation of Alliance Communications Management (Alliance) in the Efficiency First® Vendor Solution Certification Program.
In this certification program, Alliance demonstrates corporate accountability and commitment to customer satisfaction by taking the initial step toward validating their business practices and client solutions. Upon completion of the diagnostic portion of the certification, Alliance will uncover new opportunities to serve clients even more effectively and efficiently. Alignment of Telecom Management best practices from AOTMP’s Efficiency First® Framework will ensure Alliance’s prominence as a leader in the industry well into the future.
“Savvy enterprises seek qualified differentiators such as solution certification to make informed buying decisions. Enterprises also seek vendors that strive to lead the market by adapting to changing business demands,” according to Timothy C. Colwell, AOTMP Senior Vice President, Efficiency First® Adoption. “Alliance is committed to achieving these goals and we are delighted to work with them on their endeavors.”
Rob Hunter, CEO of Alliance Communications Management states, “AOTMP’s certification process will provide us additional clarity into our future initiatives and priorities as we continue in our quest to provide the highest levels of support, cost compression, and strategic insights to our clients. The opportunity to gain insights from the recognized thought leader in the telecom management industry is tremendously valuable and underscores our ongoing commitment to delivering uncommon value to our clients.”
“For the last 20 years, we have relied on input from our clients and employees to fine-tune our service offering,” adds Scott Davis, COO of Alliance. “Being able to combine that feedback along with the insights and expertise of AOTMP will give our team confidence to invest more heavily in aspects of our business that yield the greatest value to our clients.”
AOTMP is an information services company that helps organizations take their fixed and mobile environment to a greater level of performance and helps telecom vendors achieve excellence in creating value for their clients. Using information and analytics to drive efficiencies, performance and productivity, business solutions are based on their patented Efficiency First® Framework. For more information, visit aotmp.com.
ABOUT ALLIANCE COMMUNICATIONS MANAGEMENT
Since its inception in 1998, Alliance Communications Management (Alliance) serves as an outsourcing firm focused exclusively on Telecommunications Lifecycle Management (TLM) and Telecommunications Expense Management (TEM). Alliance provides clients with telecommunications management resources and processes required in today’s complex telecommunications environment including: consolidation of invoices from multiple carriers to simplify A/P processes, resolution of service issues with carriers, optimization of wireless rate plans/pools, strategic contract negotiation, management of the deployment of services across your sites, and implementation of turnkey telecommunications management systems. For more information, please visit: AllianceManaged.com.