AOTMP Research & Advisory Q4 Research Agenda Announced

AOTMP Research & Advisory has many new reports planned for 2018’s fourth quarter. We’re pleased to bring you topics that continue to guide vendors and enterprises in their mutual quest to support and serve as, respectively, telecom / mobility / technology management Centers of Excellence.

The next quarter promises to be an exciting one. We look forward to working with and hearing from you.

Analyst Perspective: Why ITSM is the Hottest Software Segment in the Enterprise: Secrets to Integration

Publication date: October 2018

ITSM software lies at the center of technology management, influencing outcomes of critical telecom, mobility and IT management functions. Providing a single source of truth and delivering transparency into the technology estate is the key to optimizing management practices, and ITSM software empowers the desired results. This Analyst Perspective report explores trends in enterprise business requirements that reveal secrets to achieving integration success across the entire telecom, mobility and IT management practice.

Audience:

Enterprises: IT Service Management Professionals, Service Desk Managers, IT Asset Managers, Process Improvement Gurus
Vendors: Product Managers, Marketing Managers, R&D Leaders
Other: Private Equity Firms, Financial Institutions, M&A Firms, Consultants

Analyst Perspective: Integration Download: Why TEM to ITSM Integration Matters in Today’s Ecosystem

Publication date: October 2018

Asset management accuracy is the fulcrum of telecom, mobility and IT management success. Incomplete or nascent integration between ITSM and TEM technology paves the way for perpetual data inaccuracy and asset management inefficiency. This Analyst Perspective report explores enterprise trends with specific integration requirements that bridge ITSM and TEM systems and elevate the value of TEM technology across the technology estate.

Audience:

Enterprises: Telecom Managers, Mobility Managers, IT Managers, Service Desk Managers, Asset Managers, Process Improvement Gurus
Vendors: Product Managers, Marketing Managers, R&D Leaders
Other: Private Equity Firms, Financial Institutions, M&A Firms, Consultants

Analyst Perspective: So You Want a TEM: Landmines to Avoid When Selecting a TEM for Your Business

Publication date: October 2018

No single TEM vendor offers the best solution for all enterprises because TEM vendors, like enterprises, are unique. Selecting a TEM vendor by matching features and benefits with business requirements is critical to sustainable relationship success. Focusing on business requirements and the delivery capabilities of vendors will yield fruitful results. Conversely, selecting the lowest price without regard to proper solution alignment can doom a relationship. This Analyst Perspective report helps enterprises avoid cost-focused selection pitfalls and other selection landmines by sharing keen insights that influence positive TEM vendor selection results.

Audience:

Enterprises: Finance Leaders, Vendor Managers, Procurement Professionals, Telecom Managers, IT Managers
Vendors: Marketing Managers, Sales Managers, Product Marketing Managers
Other: Private Equity Firms, Financial Institutions, M&A Firms, Consultants

Market Landscape: European TEM Market Landscape

Publication date: November 2018

Telecom Expense Management (TEM) in Europe is gaining momentum with European firms in both adoption and value recognition. Yet, the business requirements are significantly more complex than TEM in North America. This Market Landscape report examines TEM vendors leading the market in Europe and adoption trends of European firms. Importantly, this report does not rank vendors.

Audience:

Enterprises: Finance Leaders, Vendor Managers, Telecom Managers, Mobility Managers, IT Managers
Vendors: Marketing Managers, Sales Managers, Product Marketing Managers
Other: Private Equity Firms, Financial Institutions, M&A Firms, Consultants

Analyst Perspective: Business Value Revealed: What Enterprises Want from TEM

Publication date: November 2018

Enterprise TEM solution requirements can be complex, but every enterprise has one requirement in common – business value. Whether the main objective of TEM is to control cost, gain visibility, optimize workflow, or outsource business processes, every organization wants to clearly understand the business value the solution is delivering. This Analyst Perspective report delves into the murky waters of assessing business value and offers a clear view of what enterprises need from TEM vendors.

Audience:

Enterprises: Finance Leaders, Vendor Managers, Telecom Managers, IT Managers
Vendors: Marketing Managers, Sales Managers, Product Marketing Managers
Other: Private Equity Firms, Financial Institutions, M&A Firms, Consultants

Analyst Perspective: Business Value Revealed: What Enterprises Want from MMS

Publication date: November 2018

The business value of managed mobility services (MMS) and telecom expense management (TEM) are frequently discussed in the same way, but they are different solutions with unique value propositions. While related under the umbrella of telecom and mobility management, TEM is not MMS and MMS is not TEM. This Analyst Perspective report offers clear definition of the business value of MMS and explores models for evaluating and reporting business value.

Audience:

Enterprises: Mobility Managers, Service Desk Managers, Vendor Managers, Telecom Managers, IT Managers
Vendors: Marketing Managers, Sales Managers, Product Marketing Managers
Other: Private Equity Firms, Financial Institutions, M&A Firms, Consultants

Analyst Perspective: Myths and Facts: An Informed Guide to MMS Vendor Evaluation

Publication date: December 2018

Implementing a managed mobility services (MMS) vendor is different compared to telecom expense management (TEM) vendor predecessors. MMS vendors offer various levels of engagement and service integration, and evaluation requires a complete understanding of the desired end user experience, required technical integrations with multiple business systems, and a broad range of process integrations. This Analyst Perspective report explores a host of integration decisions for enterprises to consider as they evaluate MMS vendors.

Audience:

Enterprises: Mobility Managers, Service Desk Managers, Vendor Managers, Telecom Managers, IT Managers
Vendors: Marketing Managers, Sales Managers, Product Marketing Managers, R&D Leaders
Other: Private Equity Firms, Financial Institutions, M&A Firms, Consultants

Author(s)

  • With over 50 years of combined industry experience in telecom, mobility, and IT management, the AOTMP Research and Advisory team writes Analyst Perspectives, Market Landscapes, and State of the Industry papers. The team evaluates current and future state trends and performance in telecom management while addressing the needs and interests of enterprises and the vendors who support them. The AOTMP Research and Advisory team is comprised of Timothy C. Colwell, Scott Lawrence, Stacy Hiquet, Kelly Teal and Matt Swift.

2018-09-14T13:12:12+00:00Categories: Perspective|