AOTMP Research – One Source Whitepaper

Democratizing Communications Lifecycle Management for SMEs: One Source Communications Serves Enterprises Spending $3 Million or Less on Telecom

For years, small-to-medium enterprises (SMEs) with annual telecom expenditures ranging from $200,000 to $3 million (equating to annual revenue of $7 million-$300 million) have had to fend for themselves as they tried to corral the costs of deploying technologies such as MPLS, fiber, VoIP, SD-WAN, wireless and more. Most telecom, IT and mobility management vendors have continued to target the Fortune 1000, leaving the SMEs severely underserved, with fees out of reach for this neglected segment.

The solution comes by moving past Telecom Expense Management (TEM) thinking and into a broader, more comprehensive mindset – that of Communications Lifecycle Management (CLM). Partnering with the right CLM vendor will enable a SME to move into evolved telecom (IT and mobility) management success; this happens when telecom management transcends the goal of cost control and becomes a strategic contributor to business results.


Scott is heavily involved in AOTMP’s Performance Scoring and Research teams. In his role, he helps organizations understand their current financial, operational and technical efficiency position relative to industry peers in order to identify areas of strength and opportunity.

He also serves as subject matter expert and consultant for AOTMP’s Research & Advisory solution, helping both enterprises and vendors  confront and mitigate the challenges that exist within their organizations while improving understanding of fixed and mobile telecom management trends that drive the industry. With over 20 years of telecom and IT management industry experience, Scott has authored numerous publications and served as a featured presenter in many speaking engagements within the practice of fixed and mobile telecom management.

2018-02-04T18:16:10+00:00 November 25th, 2017|Categories: Published, Research Agenda|Tags: , , |