AOTMP Research – Tangoe Whitepaper

Addressing the Telecom and IT Inventory Conundrum
An AOTMP Whitepaper

An inventory of assets, services and related components is the cornerstone, the lifeline, for any telecom management practice. AOTMP Research shows that a majority of organizations – 76 percent – have an inventory of both fixed and mobile telecom services.1 This statistic, however, does not consider the completeness or accuracy of the inventory, two areas that constitute ongoing struggles for many enterprises.

Disruptive and changing technology will continue to enter the telecom and IT landscape. How effectively organizations manage this change will prove critical to the success of their telecom management practices. Combining telecom, IT and mobility and automating their associated processes, as Tangoe is doing, will eliminate expensive errors and promote the telecom management department as essential to the organization’s strategic outcomes. At the same time, applying this level of expertise and visibility across the business to include non-traditional telecom/IT components items such as advertising mailers will promote improved visibility across the organization.

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Scott is heavily involved in AOTMP’s Performance Scoring and Research teams. In his role, he helps organizations understand their current financial, operational and technical efficiency position relative to industry peers in order to identify areas of strength and opportunity.

He also serves as subject matter expert and consultant for AOTMP’s Research & Advisory solution, helping both enterprises and vendors  confront and mitigate the challenges that exist within their organizations while improving understanding of fixed and mobile telecom management trends that drive the industry. With over 20 years of telecom and IT management industry experience, Scott has authored numerous publications and served as a featured presenter in many speaking engagements within the practice of fixed and mobile telecom management.

2018-02-04T18:10:54+00:00 November 29th, 2017|Categories: Published, Research Agenda|Tags: , |