Ask the Telecom Pro | Privacy Shield | Carrier Mergers

Timothy C. Colwell Timothy C. Colwell
SVP, Efficiency First® Adoption

Ask the Telecom Pro

Privacy Shield | Carrier Mergers

Q: What is Privacy Shield?

A: The Privacy Shield Framework is the successor to Safe Harbor. It is a mechanism created by the U.S. Department of Commerce, the European Commission and the Swiss Administration to comply with data protection requirements when transferring personal data among participating countries. Companies can self-certify and companies that have certified are listed at

Q: When telecom carriers merge, is my service contract still valid?

A: Yes. When one carrier purchases or merges with another, contracts survive and are maintained. It’s important to review your contract, however, to determine what rights you may have to either terminate or renegotiate a service contract as a result of the sale, purchase or merger of the carrier. Also, review any contract language that addresses rights of the carrier to discontinue service and address all concerns with the acquiring carrier.

Learn more about the Efficiency First® Framework best practice methodology.

Timothy C. Colwell is a telecom management industry thought leader exploring the impact of technology as a business accelerator and social capital enabler.

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