Ask the Telecom Pro
Q: Can TEM vendors support EMM effectively?
A: Telecom Expense Management (TEM) vendors may have Enterprise Mobility Management (EMM) capabilities. Often, the capabilities are in the form of Managed Mobility Services (MMS). So, yes, there are TEM vendors that can support and perform EMM. As is with any vendor, the scope of services offered need to be evaluated against your specific business needs.
Q: Is MDM software necessary to managed mobile devices?
A: Some enterprises chose to manage access to applications and systems versus managing devices, which gives the appearance of device management. This approach does not address securing devices or content stored on the devices, though. So, while MDM may not be required in all situations, it is required if device control is a business requirement.
Timothy C. Colwell is a telecom management industry thought leader exploring the impact of technology as a business accelerator and social capital enabler.