Archive for author: Matt Louden

SLAs
Blog Tim on TEM

Podcast: Decoding the World of Best Effort Guarantee Chicanery

If you manage technology, the following scenario unfortunately sounds familiar for most. After spending weeks, months, or – in some cases – years searching for a technology solutions provider that f...

Microsoft
Blog

Microsoft Makes 2020’s First Major Security Blunder

While you and I are working to prepare our organizations for 2020, Microsoft’s security teams are doing something else. That’s because yesterday the company announced it has been working overtime since last mon...

enterprise mobile technology
Blog

Enterprise Mobile Technology is Evolving

While Enterprise Mobility Management (EMM) was once primarily concerned with securing and managing individual devices, today’s mobile technology initiatives are more broadly focused on user support – whether th...

future of telecom
Blog

How New Technology is Shaping Telecom’s Future

As new technologies are developed and deployed, industry providers will explore how they can use it to attract customers, expand their growth initiatives, and influence the future of telecom. But are these orga...

reskilling
Blog

Reskilling & the Rise of Technology

Whether you’re ready or not, the world of work is changing. The pace of technological development is pushing innovation to new heights, giving workers and organizations more information and ability than ever be...

professional learning
Blog

Five Signs You Need a Better Professional Learning Experience

As mentioned in our most recent blog, professional development is a big deal. Organizations that lack effective professional learning experiences are becoming increasingly unsure of technology management – how ...

professional development
Blog

Three Secrets to Unlocking Professional Development Success

Your organization can succeed in any number of ways. However, building products, keeping customers more loyal and satisfied, or creating more affordable solutions than your competition won’t help you sustain it...

data privacy
Blog

New Year, New Era of Data Privacy

In less than a week, U.S. data privacy changes forever. That’s because the California Consumer Privacy Act – or CCPA for short – takes effect January 1st. If you haven’t heard about this regulation (or have sim...

professional technology training
Blog

Three Reasons Why Professional Technology Training Should Be Your Priority

If you could make yourself more productive and valuable at work, would you do it? The obvious answer is yes – and the best part is that there’s no catch. To do this, all you need is professional technology trai...

telecom training
Blog

Three 2020 Telecom Predictions

Things are changing quickly in the realm of enterprise technology – and telecommunications is certainly no exception to this trend. As you prepare your telecom training initiatives for everything 2020 will brin...