Many of today’s digital transformation projects include a new trend: Artificial Intelligence (AI).
In fact, almost any industry can benefit from these intelligent, independent systems. No wonder we’re seeing a rapid rise of AI initiatives at enterprises everywhere.
Just think about all the recent advertisements and articles you’ve seen promoting AI. Soon, you’ll start to see business strategies shift and change as a result of these technologies, too.
As companies take steps to gain a competitive edge, the number of refocused digital transformation projects will continue to increase. In fact, some already benefit from the business advantages these AI-driven systems deliver.
Companies like Google, for example, now use AI-fueled bots to handle digital customer service requests. As a result, this technology helps the company uncover real-time data insights, accelerate resolutions, and increase customer satisfaction.
However, that’s just one example of today’s enterprise AI in action. Companies everywhere can find new ways to deliver business value through these smart technologies.
A Healthy Business Relationship
For healthcare teams like the doctors at the University of California San Francisco, AI can be a literal lifesaver. After applying machine learning to traditional clinical treatments, doctors can detect Alzheimer’s disease six years earlier than ever before.
While this disease still lacks a cure, AI-infused treatments help slow the progression of this condition. Applied to traditional imaging and scanning tasks, these intelligent tools enhance patient care and increase the odds of success. This allows caretakers to address early-stage symptoms before they become irreversible.
Making Better Products
When combined with advanced data management systems, companies can use AI to enhance efficiency and deliver more satisfying products. Advanced algorithms give these enterprises the tools they need to customize products and make more informed business decisions.
Today, several breweries and beverage companies use automation to analyze customer and market feedback better than ever before. As a result, these early adopters can reduce overhead, create new recipes, and uncover hidden revenue streams with ease. And, armed with ever-growing data sets, consumer sales will start to look more and more like a scientific process every day.
Autonomous Vehicles and AI
For the first time, companies like Ford find themselves partnering with AI experts. And, while it’s still early, the results so far inspire encouragement.
Although self-driving cars receive most of the attention today, transportation companies use advanced technology to uncover competitive advantages. By combining platforms, algorithms, and sensors into intelligent systems, the industry can uncover opportunities to improve the future of travel. AI enables virtual driver programs, predictive maintenance systems, automated fleets, and a host of other next-gen innovations.
A Refreshing Retail Environment
It’s no secret that digital transformation has made the retail environment much more competitive. Today, this industry uses AI to increase market share and improve in-store shopping by creating omnichannel opportunities.
Improved inventory management, more personalized offerings, virtual assistants, and improved loss prevention are new tactics machine intelligence makes possible. As the industry moves toward more convenient customer service solutions, tomorrow’s leaders need to integrate automated technologies to ensure success.
How Does AI Deliver Value?
While AI offers tremendous business potential, many employees are hesitant to trust these technologies. And for good reason. After all, there’s a new doom-and-gloom prediction made every day about job-stealing AI systems.
Despite the advantages automation may one day afford, AI is still incapable of delivering real business value by itself. Without humans working in tandem to analyze and implement uncovered insights, any potential impact falls flat.
It takes a professional to not only understand this technology, but make its projections practical too. Without employees, companies can’t trust the data created by these systems. A lack of human intervention also makes it impossible to align these projects with digital transformation goals.
Despite AI’s growth, we’re still nowhere near the age of robots. Considering over 90% of current digital transformation projects present serious business challenges, don’t expect companies to replace human employees soon.
Instead, most of today’s initiatives focus on automation and ensuring AI budgets stay on track. If companies have the expertise to ensure alignment with big-picture business goals, workers can experience more strategic roles. Not to mention eliminate repetitive, everyday tasks too.
The Key to AI Success
To overcome AI’s business challenges, IT needs one component to guarantee future success: training. But, not just any training — your company needs a solution validated by global IT, Telecom and Mobility Management best practices.
That’s why I work at AOTMP. Every day, I’m excited to see how our practices benefit business training, hiring, and staff development to ensure enterprise success. Be more than just another statistic. Contact me to learn more about AOTMP and how our combination of training and tools can enhance your enterprise technology journey.