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Blog Privacy Matters

Privacy Matters: California Amendment to Enforce CCPA Fails

Last night, California Attorney General Xavier Becerra’s senate-sponsored bill was handily rejected by the California Senate in a largely procedural limitation. The passed the procedural time limitation i...

Blog Tim on TEM

Don’t Settle for 99% SLAs

Technical availability is widely known in the SLA arena and five 9’s is the gold standard, but SLAs are also important tools for setting performance expectations in professional services, consulting and outsour...

Blog Discover Dx

Discover Dx: Funding Digital Transformation Initiatives

Digital transformation garners significant attention today as organizations seek to exploit technology to transform business. It requires a vision, a strategy, and a budget. The first two ingredients rely on kn...

Blog Training Smart

Training Smart: How Content & Experience Are Keys To Success

I was reading an article this week from the Chicago Tribune where Paul McDonald, a senior executive of the staffing firm Robert Half, said “If companies want to retain the best workforce, they need to look beyo...

Blog Discover Dx

Discover Dx: Digital Transformation vs. Digital Optimization

Digital transformation is the “in” buzzword in the telecom, mobility, and information technology management industry, but what does it really mean? Digital transformation is strategically defined as...

Blog Tim on TEM

Help, My TEM Vendor Was Acquired!

Vendors in the telecom expense management and wireless mobility management space have changed quite a bit over the past decade.  Long-time vendors have evolved, new vendors have emerged, and many vendors have b...

Blog Privacy Matters

Privacy Matters: The Global Impact of the CCPA

The California Constitution was amended in 1972 to include privacy as an inalienable right for all people. At the time, the focus was on affording individuals control over the use and sale of their personal inf...

Blog Tim on TEM

The Impact of Carrier Terms of Service Changes

Telecommunications carriers amend terms of services from time to time.  They provide change notices to customers via postal mail, printed on an invoice, or as an electronic alert in a billing portal. Reading an...

Blog Privacy Matters

Privacy Matters: How Much Do Your Employees Know About Data Privacy?

Your employees need to know the most about data protection laws and how they affect them. Nearly every single person in an enterprise business environment is touched by some aspect of these laws. The biggest on...

Blog Privacy Matters

Privacy Matters: Guidelines Issued on Privacy Policies (Netherlands)

The first question that may come to mind is: why should I care about The Netherlands issuing guidelines on privacy policies? The answer is simple. The Netherlands, and all other 27 EU member states’ DPAs ...