Tim on TEM

toll free
Blog Tim on TEM

Ask the Telecom Pro – January 2020

Q: Are toll free numbers still in demand?  A: Toll free numbers have been used in the United States since the 1960s and demand for numbers continues to grow as customers seek vanity numbers that represent their...

best effort
Blog Tim on TEM

Best Effort Guarantee Chicanery

The standard measure of performance across telecom, mobility, and IT management is the Service-Level Agreement (SLA). It embodies the commitment between two parties to maintain a specified level of technical, f...

network design
Blog Tim on TEM

Ask the Telecom Pro – December 2019

Q: What is a DAS network? A: A Distributed Antenna System (DAS) is a network of interconnected transmitters and receivers in a defined geographic area (indoors or outdoors) that is used to extend a cellular net...

IT department
Blog Tim on TEM

Is Your IT Department Still Relevant?

According to an AOTMP® Research market sizing study, 436,000 organizations will spend $4 trillion globally on telecom, IT, and mobility assets, services, and licenses in 2020. That said, at first glance investm...

last mile
Blog Tim on TEM

5G: Eliminating Last Mile Constraints

The last mile has long been a networking juggernaut. The Public Switched Telephone Network (PSTN), Wide-Area Networks (WANs), and Local-Area Networks (LANs) each suffer from the challenge of distributing the fu...

payment terms
Blog Tim on TEM

Ask the Telecom Pro – November 2019

Q: Are payment terms negotiable with telecom carriers? A: Yes. When negotiating payment terms and conditions for carrier and other vendor contracts, consider everything eligible for negotiation; there are no ha...

vendor management
Blog Tim on TEM

Podcast: A Closer Look at Vendor Management

Recently, AOTMP® Executive Vice President Timothy C. Colwell sat down with Telecom Reseller to discuss vendor management and why today’s enterprises are more focused than ever on improving these relations...

mobile expense management
Blog Tim on TEM

Maximizing Mobile Expense Management Savings

The objective of every mobile expense management practice is baked into the name – managing mobile expenses. However, this is typically code for ‘help us save more money.’ Therefore, practitioners&#...

Blog Tim on TEM

Ask the Telecom Pro – October 2019

Q: What is an MVNO? A: A Mobile Virtual Network Operator (MVNO) provides cellular voice and data services using wireless network infrastructure owned by other carriers. MVNOs have business agreements with carri...

Blog Tim on TEM

Ask the Telecom Pro – September 2019

Q: ITSM & ITAM – Are These Terms Interchangeable? A: IT Service Management (ITSM) and IT Asset Management (ITAM) business practices are not synonyms, but they are related. So how do you explain the di...