Ask The Telecom Pro

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Ask the Telecom Pro: Telecom Tax | Mobile Device Insurance

2018-01-02T14:54:09+00:00 January 2nd, 2018|Categories: Ask The Telecom Pro|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Q:  Are non-profit organizations exempt from paying telecom taxes? A:  Non-profit hospitals, educational organizations, state governments, local governments and government instrumentalities are exempt from federal excise tax. States have specific provisions for exempting organizations from state and local telecom [...]

Ask the Telecom Pro: SLAs

2017-11-30T10:36:37+00:00 December 5th, 2017|Categories: Ask The Telecom Pro, Service Level Agreements|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Q:  What is the difference between catastrophic and chronic SLA events? A:  Carriers and other vendors have different terms to describe service level agreement conditions.  Most commonly, a catastrophic SLA event is one where all or a majority of [...]

Ask the Telecom Pro: TEM / EMM Vendors | MDM Software

2017-11-30T10:35:18+00:00 November 16th, 2017|Categories: Ask The Telecom Pro, EMM, MDM, TEM|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Q:  Can TEM vendors support EMM effectively? A:  Telecom Expense Management (TEM) vendors may have Enterprise Mobility Management (EMM) capabilities.  Often, the capabilities are in the form of Managed Mobility Services (MMS).  So, yes, there are TEM vendors that can support [...]

Internet of Things (IoT) Explained By An Expert

2017-11-28T11:24:08+00:00 November 10th, 2017|Categories: Ask The Telecom Pro, IoT|Tags: , , , |

Sheila Cundiff Content Specialist AOTMP Internet of Things (IoT) Explained by an Expert The Internet of Things (IoT) is a constantly growing and changing environment. AOTMP interviewed Dan Hughes to discuss the way IoT is changing the telecommunications industry. Hughes said that there are several benefits to the telecommunications industry. He [...]

Ask the Telecom Pro: What is Enterprise Mobility Management (EMM) and What Do EMM Vendors Offer?

2017-11-28T11:25:16+00:00 October 23rd, 2017|Categories: Ask The Telecom Pro, EMM|Tags: , , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro In October, AOTMP's SVP of Efficiency First® Adoption, Timothy C. Colwell, addressed what appears to be a very simple question at Mobi's Untethered event as he presented a session on "Mobile Transformation & Industry Evolution":  What is enterprise mobility [...]

Ask the Telecom Pro: What Does Copper Retirement Mean? | What is the Difference Between a Private Cloud and an Internal Cloud?

2017-11-28T11:26:40+00:00 September 28th, 2017|Categories: Ask The Telecom Pro, Technology, Terms and Definitions|Tags: , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Copper Retirement | Private Cloud vs. Internal Cloud Q:  What does copper retirement mean? A:  PSTN transitioning is underway and carriers are retiring traditional copper network facilities. This means that, when retired, businesses and consumers will no longer be [...]

Ask the Telecom Pro: Narrowband IoT | Taxes on Telecom

2017-11-28T11:30:22+00:00 August 31st, 2017|Categories: Ask The Telecom Pro, Carriers, IoT, Terms and Definitions|Tags: , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Narrowband IoT | Taxes on Telecom Q:  What is Narrowband IoT? A:  Narrowband IoT, or NB-IoT, is low power wide area network technology that uses the LTE spectrum to connect IoT devices. The main application for NB-IoT technology is [...]

Ask the Telecom Pro | SLOs | Carrier Uptime SLA Coverage of Network Service

2017-09-20T08:45:13+00:00 August 15th, 2017|Categories: Ask The Telecom Pro|Tags: , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro SLOs | Carriers Uptime SLA Coverage of Network Service Q:  What is an SLO? A:  SLO is an acronym for service level objective. It is similar to a service level agreement (SLA), but contains no performance guarantees or remedies [...]

Ask the Telecom Pro | EU Roaming Rules | PUK Codes

2017-11-28T11:31:47+00:00 July 11th, 2017|Categories: Ask The Telecom Pro, Carriers, Cellular, EMM, MDM, Mobility, Security|Tags: , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro EU Roaming rules | PUK Codes   Q:  Do the new EU roaming rules eliminate all roaming charges for mobile users in Europe?  A:  On June 15, 2017 mobile roaming charges for voice, data and SMS were eliminated for [...]

Ask the Telecom Pro | Charge Disputes | Customer Service Records CSR

2017-11-28T11:33:07+00:00 June 19th, 2017|Categories: Ask The Telecom Pro|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Charge Disputes | Customer Service Records (CSRs) Q:  My company closed a small business office 6 months ago. It was cheaper to keep the broadband services for the remainder of the contract term than to cancel the service, so we [...]