Best Practices

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2017 Brought a New Practice Area, ITSM Best Practices, and Much More

2018-03-27T18:22:41+00:00 January 1st, 2018|Categories: Best Practices, Perspective, Telecom Management Industry|

2017 proved that things aren’t slowing down any time soon in Telecom Management. ITSM became our newest practice area as we started to see vendors coming into this space and enterprises looking to better understand how it fits into their business. Along with that we added a number of tools, services and courses around ITSM [...]

Why Enterprises Should Benchmark Their Telecom Environment

2017-11-28T11:30:42+00:00 August 17th, 2017|Categories: Best Practices, Efficiency First Methodology, Optimization, Perspective|Tags: , , , , |

Scott Lawrence VP & Sr. Research Analyst, AOTMP Research Practice AOTMP Why Enterprises Should Benchmark Their Telecom Environment As telecom expenses make up 20-25% of IT spend within an organization, today’s telecom and IT professionals are more focused than ever on identifying and seizing cost-cutting opportunities. Most go straight to the [...]

The Business Case for Standardized TEM and IT Vendor Selection

2017-01-21T12:32:09+00:00 August 18th, 2016|Categories: Best Practices, Procurement, TEM|Tags: , , , , |

The Business Case for Standardized TEM and IT Vendor Selection Globally, there is a lack of widely-accepted standards on HOW to manage a telecom environment. There are many technical and financial standards that are applied to telecom assets and services; but the business practice of telecom management is generally constructed in a “learn-as-you-go” manner. Creating [...]

Is Telecom Cost Savings Strategic?

2017-01-21T12:32:12+00:00 April 11th, 2016|Categories: Best Practices|Tags: , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Is Telecom Cost Savings Strategic? The telecom expense management (TEM) industry was founded on the promise of cost savings. In the late 80’s, cost savings were readily available through two primary channels of effort: (1) recovering identified invoice-to-contract compliance overcharges and (2) carrier [...]