What is Enterprise Performance Management?

2018-07-11T12:17:58+00:00Categories: News, Perspective|Tags: , , |

AOTMP was recently honored by CIOReview Magazine as one of the 20 most promising Enterprise Performance Management (EPM) Solution Providers for 2018. This national award validates AOTMP’s Efficiency First® Framework that provides analytics and forecasting solutions that assist organizations to glean insights that enable decision making and optimization of the performance of their telecom, mobility and IT environments.

AOTMP in the News: How to choose an IT service management tool

2018-02-16T18:48:51+00:00Categories: News|Tags: , |

Originally published in TechBeacon.  See the original post. IT service management (ITSM) activities have steadily evolved from their beginnings, building up operational stability by managing the service desk, incidents, requests, changes, and problems. They rely on resources including configuration management databases (CMDBs) and service catalogs to improve asset management and request executions. ITSM practices accommodate functions such as capacity [...]