Want to shape the Telecom Management industry? The first AOTMP Industry Council meeting is June 7! Would you like to impact the future of telecom management? The pace of change in telecom is gaining velocity, yet the way we manage digital transformation has not kept up.
AOTMP was recently honored by CIOReview Magazine as one of the 20 most promising Enterprise Performance Management (EPM) Solution Providers for 2018. This national award validates AOTMP’s Efficiency First® Framework that provides analytics and forecasting solutions that assist organizations to glean insights that enable decision making and optimization of the performance of their telecom, mobility and IT environments.
Originally published in TechBeacon. See the original post. IT service management (ITSM) activities have steadily evolved from their beginnings, building up operational stability by managing the service desk, incidents, requests, changes, and problems. They rely on resources including configuration management databases (CMDBs) and service catalogs to improve asset management and request executions. ITSM practices accommodate functions such as capacity [...]