Telecom Management Industry

/Telecom Management Industry

Enterprise Move to Software, Cloud Catches Up With Avaya

2017-06-01T16:17:36+00:00 February 22nd, 2017|Categories: Telecom Management Industry|Tags: , , , , , , |

Enterprise Move to Software, Cloud Catches Up With Avaya Timothy C. Colwell, AOTMP Laden with $6 billion in debt and unable to transition quickly into soft-ware and services, Avaya last month filed for Chapter 11 bankruptcy, leaving its enterprise customers wondering what’s next. The greatest contributor to Avaya’s downfall likely was the fight [...]

Tangoe Dances With Takeover Bids

2017-06-01T15:59:39+00:00 February 22nd, 2017|Categories: Telecom Management Industry, TEM|Tags: , , , , , , , , |

Tangoe Dances With Takeover Bids Enterprises using Tangoe’s TEM and IT lifecycle management platforms likely have questions as the vendor considers some big changes. Indeed, Tangoe soon may vote to approve acquisition proposals from institutional investors Marlin Management Company, and Clearlake Capital Group and Vector Capital Management. Clearlake and Vector submitted a joint bid; [...]

Enterprises Could See Lower Federal Telecom Fees Under FCC’s Pai

2017-06-01T16:18:00+00:00 February 22nd, 2017|Categories: Telecom Management Industry|Tags: , , , , , , |

Enterprises Could See Lower Federal Telecom Fees Under FCC’s Pai Enterprises concerned about fees in their telecom contracts may find some relief under the Federal Communications Commission’s new Republican chairman, Ajit Pai. Pai, who has served on the FCC since 2012, succeeded Democrat Tom Wheeler in late January at President Trump’s behest; he does not [...]

Telecom Management Review: 4th Qtr. of 2016

2017-03-02T12:07:25+00:00 December 13th, 2016|Categories: Telecom Management Industry|Tags: , , |

Bill Hinton VP & General Manager, Vendor Practice AOTMP Telecom Management Review: 4th Qtr. of 2016 There is, has been, and will continue to be speculation around many aspects of the recently announced AT&T agreement to acquire Time Warner. The areas of conversation are based around whether or not it is [...]

The Myth of the Telecom Underground

2017-01-21T12:32:10+00:00 July 28th, 2016|Categories: Telecom Management Industry|Tags: , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP The Myth of the Telecom Underground Telecom management practices have long been the service delivery arm of the business charged with defining, maintaining and controlling the network, services and costs. Historically, the business and business users consumed approved services; and the ramifications of [...]

Does Telecom Management Really Matter?

2017-06-08T08:05:08+00:00 June 30th, 2016|Categories: Telecom Management Industry|Tags: , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Does Telecom Management Really Matter? Telecom management means different things to different people. Some believe telecom management is a cost or expense management practice. Others view telecom management as having a technical or break-fix concern. Some even view telecom management as the narrow [...]

Turning IoT Challenges Into Opportunities for Telecom Managed Service Providers

2017-01-21T12:32:11+00:00 June 27th, 2016|Categories: IoT, Managed Services, Telecom Management Industry|Tags: , , , |

 Christine Kruze  Vendor Program Manager  LinkedIn Turning IoT Challenges Into Opportunities for Telecom Managed Service Providers An upsurge of data services spending to support the rapid growth of the IoT has proven to be a driving force in determining where the real managed services opportunities are within the larger picture of the [...]

Is Telecom Just a Utility?

2017-01-21T12:32:16+00:00 November 13th, 2015|Categories: Telecom Management Industry|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Nearly half (44%) of all enterprises view telecom as a cost center and treat telecom services like a utility, according to AOTMP research. For these organizations, service delivery and cost-cutting measures are the day-to-day focus for telecom management. This viewpoint is common in [...]

Preventing TEM Engagement Friction

2017-01-21T12:32:16+00:00 October 26th, 2015|Categories: Telecom Management Industry, TEM|Tags: , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP AOTMP has conducted several research studies to determine customer churn rates for TEM vendors in the telecom management industry. The primary purpose of these studies has been to diagnose the cause of churn and to establish best practices to improve results for enterprises and [...]

Welcome to The Fourth Generation of the Telecom Management Industry

2017-01-21T12:32:17+00:00 September 18th, 2015|Categories: Telecom Management Industry|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP The first generation of telecom management, often called cost management, was focused on telecom carrier cost. Manual invoice-to-contract compliance audits were performed to identify billing errors so that overcharges could be recouped. It was labor intensive and primarily provided value by reacting to ever-present [...]