Vendor Relations

/Vendor Relations

Enterprise TEM and EMM Vendor Adoption

2017-11-28T11:26:51+00:00 October 11th, 2017|Categories: Analyst Perspective, EMM, TEM, Vendor Relations|Tags: , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Enterprise TEM and EMM Vendor Adoption Organizations spend $1.5 trillion dollars a year globally on fixed and mobile telecom services.  Managing the service lifecycle requires people, processes and technology to address technical, financial and operational aspects of each service. When asked about the [...]

A Primer on TEM Vendor Solution Delivery Configurations

2017-11-28T11:29:45+00:00 September 8th, 2017|Categories: Analyst Perspective, Managed Services, TEM, Vendor Relations|Tags: , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP A Primer on TEM Vendor Solution Delivery Configurations An ongoing point of confusion in the telecom expense management (TEM) market revolves around vendor solution delivery models. Not all vendors deliver the same solutions and there is not a single delivery model that’s right [...]

Improving Your Value as a Telecom Vendor

2017-04-06T17:31:46+00:00 April 6th, 2017|Categories: Vendor Relations|Tags: , , |

Bill Hinton VP & General Manager, Vendor Practice AOTMP Improving Your Value as a Telecom Vendor As a brief follow-up to my last post, which touched on “TEM TAM”, a few people questioned the current market size for TEM (Telecom Expense Management). I assume this is because a quick ‘back of [...]

Take My Vendor… Please

2017-08-09T14:03:34+00:00 March 22nd, 2017|Categories: Vendor Relations|Tags: , , , , , , |

Take My Vendor... Please Henny Youngman’s most famous one-liner, “Take my wife…please,” makes me chuckle every time I hear it. It’s the classic redirect. Initially, you believe it’s the start of a charming anecdote or perhaps an accolade endearing her to the audience and then it turns into a desperate plea to actually take [...]

Focus on Business Needs to Improve Sourcing Results

2017-03-02T12:19:41+00:00 December 7th, 2016|Categories: Procurement, Service Level Agreements, Vendor Relations|Tags: , , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Focus on Business Needs to Improve Sourcing Results AOTMP research indicates that enterprises spend only 18% of their time in a vendor sourcing event gathering internal business requirements and 13% of their time negotiating contract terms, conditions and pricing. Combined, this effort equates [...]

The Telecom Management Outsourcing, Co-Sourcing or Insourcing Decision

2017-01-21T12:32:11+00:00 June 6th, 2016|Categories: TEM, Vendor Relations|Tags: , , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP The Telecom Management Outsourcing, Co-Sourcing or Insourcing Decision Is outsourced telecom management the answer? Organizations exploring TEM, MMS, EMM and other categories of telecom management vendors often start by assembling teams to identify and prioritize desired solution features and functions. Then, vendors are identified [...]

What To Do When Your Telecom Expense Management Vendor Is Acquired

2017-01-21T12:32:12+00:00 April 21st, 2016|Categories: Vendor Relations|Tags: , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Help, My TEM Vendor Was Just Acquired! What To Do When Your Telecom Expense Management Vendor Is Acquired? Vendors in the telecom expense management and wireless mobility management space have changed quite a bit over the past decade. Long-time vendors have evolved, new [...]

Ask the Telecom Pro – Service Inventory and Carrier Discounts

2017-01-21T12:32:12+00:00 March 25th, 2016|Categories: Ask The Telecom Pro, Best Practices, Inventory, Vendor Relations|Tags: , , , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Ask the Telecom Pro Q:  Should toll free numbers be included in a telecom management service inventory even if the numbers don’t have a line item charge? A:  Yes.  Best practice dictates that all telecom services and should be itemized in an inventory [...]

Contingency vs. Flat Fee Telecom Audits

2017-01-21T12:32:18+00:00 July 14th, 2015|Categories: Auditing, Vendor Relations|Tags: , , , , , , |

Timothy C. Colwell SVP Efficiency First® Adoption AOTMP There is a long standing debate in the telecom expense management industry around the best pricing model for telecom audit services. Vendors and enterprises alike have various opinions on the topic. Some argue that contingency or gain share models work best, while [...]

Telecom Vendor Evaluation Criteria

2017-06-20T07:57:16+00:00 June 8th, 2015|Categories: Telecom Management Industry, Vendor Relations|Tags: , , , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP The fixed and mobile telecom estate enables business communications, collaboration and transactions. As enablement demand grows, focus on establishing total control over the technical, operational and financial elements of telecom leads organizations to refine telecom management strategy and to partner with vendors [...]