INDIANAPOLIS, December 4, 2014—AOTMP is pleased to announce that CBI Telecommunications Consultants, a telecom expense management company, was awarded Efficiency First® Solution Certification. During the extensive Efficiency First® Solution Certification program, the alignment of CBI Telecommunications Consultants’ fixed and mobile telecom expense management services was evaluated and certified against stringent Efficiency First® Framework principles. CBI was also evaluated and scored on performance and client experience. AOTMP identified several notable strengths, including strong invoice processing, robust auditing, optimization, service ordering, change control capabilities, and impressive help-desk staff knowledge and ticket response time; all of which illustrate CBI’s commitment to providing high quality services for their clients. Throughout the Efficiency First® Solution Certification program, customers gave glowing reviews of CBI in several performance satisfaction categories. CBI Telecommunications Consultants’ certification serves as recognition that they are a leader in telecom expense management with a strong commitment to excellence.
“AOTMP is thrilled for CBI Telecommunications Consultants,” said Timothy C. Colwell, SVP Efficiency First® Adoption. “Their solution capabilities are fully aligned with thirty Efficiency First® Framework Model principles supporting fixed and mobile telecom management, and their desire to truly be a partner with their clients makes them an exceptional organization.”
“It has always been CBI’s goal to exceed our clients’ expectations in every aspect of our engagements,” Denise Booms-Pepin, President of CBI Telecommunications Consultants stated. “It is extremely gratifying to know that our clients value not only the cost savings, but the business and process improvements that our subject matter experts bring to their organizations. This level of validation reinforces that our core values and principles distinguish us in the marketplace. I am extremely proud of our team.”
To view a complete list of Efficiency First® Solution Certified Vendors, please visit efficiencyfirstdirectory.com.
ABOUT CBI TELECOMMUNICATIONS CONSULTANTS
CBI, a certified woman owned business has been serving clients for over 20 years. During this time, they have refined their audit and optimization process, recruited the finest talent, and continued to use technology to enhance their services. Their goal with every project is to increase the value of services provided while reducing the total telecom spend. During each client engagement, they focus their efforts on the client’s bottom line to align with their goals for success. They also save clients countless hours by implementing changes and dealing with the vendors on their behalf. They analyze industry trends and contracts to make sure clients are receiving best-in-class service from their vendors, and are not afraid to step in and escalate when necessary. For more information, visit cbitelecom.com.
Working with enterprises, small to medium businesses, public sector organizations and their telecom vendors, AOTMP drives efficiency, performance and productivity in fixed and mobile telecom environments while transforming this spend category from an operating expense into a strategic asset used to drive business results.