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Certified Telecom Management Professional (CTMP)

This certification is exclusively available from AOTMP® University and is based on the Efficiency First® Framework, a collection of best practices that empower telecom management professionals with the knowledge to deliver optimal business results.

Just $1,995

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Get set for success.

Ideal for people currently managing or aspiring to manage a team or teams with responsibilities supporting telecommunications technology in one or more of these Efficiency First® Framework practice areas:

Asset Management

Auditing

Budgeting & Forecasting

Business Analysis

Change Control

Contract Management

Data Privacy

Disaster Recovery

Endpoint Management

Exception Management

Framework Alignment

Governance

Help Desk

Invoice Processing

License Management

Network Design

Order Management

Performance Management

Policy

Portfolio Delivery

Project Management

Quality Control & Assurance

Regulatory Compliance

Reporting & Analytics

Risk Management

Security

Service Management

Sourcing & Procurement

Strategy

Vendor Management

Includes:

Efficiency First® Framework Guidebook

Exam Preparation Study Outline

Exam Preparation Study Templates

Certification exam

Digital Badge & Certificate*

*Issued when the Certification exam is passed.

Scope:

Efficiency First® Framework Learn more →

Based On:

Efficiency First® Framework Guidebook study.

Renewal:

Every 2 years. Recertification requires passing an exam prior to credential renewal date.

Just $1,995

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IAUG members enjoy a 20% discount. Use code IAUG20 at checkout!

AOTMP® University

Certified Telecom Management Professional

The Telecom Management Professional Certification is two-year credentials for practitioners who have a desire to validate their performance, receive recognition for competency, and enrich their reputation amongst peers. The credential validates best practice knowledge of the Efficiency First® Framework and operational application of Framework principles to a telecommunications portfolio area. The Efficiency First® Framework Guidebook is the primary study guide to prepare for the certification exam.

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Just $1,995

60 Questions

Multiple choice, true/false, and matching question types.

75-minutes

Time limit with running clock.

Single, continuous session

Cannot stop and resume later.

Online exam

Take the exam online when it suits you.

80% or greater to pass

Credentials valid for 24 months.

What's included.

The exam validates best practice knowledge of the Efficiency First® Framework and operational application of Framework principles to Telecom management. The included Efficiency First® Framework Guidebook is the primary study guide to prepare for this certification exam.

CTMP certification exam.

Efficiency First^®Framework Guidebook

Digital badge for authentication.

Ready to get certified?

Purchase the certification exam today and get instant access to the Efficiency First® Framework Guidebook.

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Just $1,995

Is this certification right for me?

The AOTMP® Telecom Management Professional Certification is ideal for people currently managing or aspiring to manage a team or teams with responsibilities supporting telecommunications technology in one or more of these Efficiency First® Framework practice areas.

Asset Management
Auditing
Budgeting & Forecasting
Business Analysis
Change Control
Contract Management
Data Privacy
Disaster Recovery
Endpoint Management
Exception Management
Framework Alignment
Governance
Help Desk
Invoice Processing
License Management
Network Design
Order Management
Performance Management
Policy
Portfolio Delivery
Project Management
Quality Control & Assurance
Regulatory Compliance
Reporting & Analytics
Risk Management
Security
Service Management
Sourcing & Procurement
Strategy
Vendor Management

Exam outline and focus areas.

To pass the exam, you will need to demonstrate knowledge and understand key concepts of the Efficiency First® Framework and apply learnings to specific mobility management operational scenarios and situations. Areas of exam focus include:

Identify the Guiding Principles of the Efficiency First® Framework and interpret them in specific operational situations.
Identifying characteristics of the Telecom Portfolio Area.
Identifying Optimization Focus Area components and interpreting them in specific operational situations.
Identifying and interpreting the role of each Stakeholder Group.
Recognizing the Efficiency Rating measurement and recalling its components.
Recognizing the Focus Area Rating measurement and recalling its components.

Recognizing the Optimization Potential measurement and recalling its components.
Identifying relevant Practice Areas and interpreting workflow relationships.
Identifying Continuous Improvement Approach concepts and applying them to specific operational situations.
Identifying RASCI concepts as they apply to telecom management.
Identifying the Core Management Technologies and interpreting utilization in specific operational situations.
Identifying Other Data Sources and Systems and interpreting utilization in specific operational situations.

Identifying recommended practice area Key Performance Indicators (KPIs) and interpreting metric results.
Recognizing characteristics of a Master System of record.
Identifying key considerations for Process Development and applying them in specific operational situations.
Identifying Practitioner Skills requirements for specific Practice Areas.
Identifying relevant Practice Areas within the Accountability Matrix Discipline Pillars.

Preparing for your exam.

The recommended three-step approach to learning the key concepts of the Efficiency First® Framework in preparation for the exam is as follows:

Learn about Efficiency First®

1. Study the Guidebook.

Start from the beginning (Guiding Principles) and continue sequentially through each section covered by the exam. Then, review sections as required until the concepts are familiar and can be recited with confidence.

2. Enforce Efficiency First® Framework principles.

Use concepts outlined in the Guidebook and complete the provided templates from Alignment Resources (Appendix A, B & F) to document a familiar mobility management practice. Review process development guidance and continuous improvement actions outlined in Alignment Resources (Appendix C & D) to challenge your knowledge of Efficiency First® Framework principles applied to telecom management. Revisit sections of the Guidebook as required to complete the exercise and enforce retention of key concepts.

3. Review areas of focus.

Study the exam outline above. Revisit sections of the Guidebook as required until the concepts are familiar and can be recited with confidence.

These sections of the Guidebook contain content and principles that will help you prepare for the exam.

Guiding Principles
Portfolio Areas
Optimization Focus Area
Stakeholder Groups
Efficiency Ratings (Practice Areas)
Focus Area Ratings
Optimization Potential
Continuous Improvement Approach
Purpose and Scope
Activity Scope
Core Management Technologies
Other Data Sources and Systems
Master System
Practitioner Skills
Key Performance Indicators
Accountability Matrix
Process Development Guidance (Practice Areas)
Continuous Improvement Approach Checklists (Practice Areas)
Engagement RASCI Templates (Practice Areas)

Ready to get certified?

Purchase the certification exam today and get instant access to the Efficiency First® Framework Guidebook.

Just $1,995

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