Efficiency First® Framework

/Efficiency First® Framework
Efficiency First® Framework 2018-03-05T19:32:26+00:00

What is the Efficiency First® Framework?

The Efficiency First® Framework is supported by the Efficiency First® Engine, a team of Efficiency First® Experts and Efficiency First® Certified vendors. Outcomes of the implemented framework is measured at the highest level with the Efficiency First® Performance Index. 

Components

Efficiency First® Framework – A disciplined and best practice approach for managing a telecom, mobile and IT environment. This Framework is our guiding approach and the foundation of all AOTMP Solutions. Enterprises adopt the Framework in their environments and vendors align their solutions to the Framework.

The Ecosystem – AOTMP has developed a telecom, mobility and technology management ecosystem, which consists of three components:

  1. Telecom, mobility and technology vendors, which can make a significant impact on the efficiency of the environment
  2. The telecom, mobile and IT environment itself
  3. The business that the telecom, mobility, and technology environment serves

The premise behind the ecosystem is that vendors impact the performance of the environment, and the environment can make a significant impact on the business and business results.

Efficiency First® Engine – The Engine contains our collection of data, industry best practices, analytics, research and much more. Our customers subscribe to the Engine modules in order to take their businesses to a new level of performance, efficiency and productivity. Learn more about AOTMP Solutions.

Efficiency First® Experts – The team of Efficiency First® Experts at AOTMP helps our customers apply best practices to their environments. Learn more about what our Experts can do with AOTMP Solutions.

Efficiency First® Program – Enterprises who choose to adopt the Efficiency First® Framework, or vendors who choose to align to the Framework, often engage AOTMP for a comprehensive Efficiency First® Program that encompasses most or all of the AOTMP Solutions.

Efficiency First® Certified Solution – As the telecom, mobility and technology management certification body, we certify vendors who possess solution capabilities aligned with the Efficiency First® Framework and are likely to positively impact the efficiency of an enterprise’s telecom, mobile and IT environment and their adoption of the Framework. View the Efficiency First® Vendor Directory or learn more about vendor certification.

Efficiency First® Performance Index – The 0 to 10,000 score illustrates technical, operational and financial efficiency; strategic business alignment; and competitive performance on a standardized scale with industry peer, competitor and market excellence comparisons. Certify your  environment in telecom and IT industry best practices and receive certification based on your score. Learn more about certification here.

Efficiency First® Framework

By adopting the Framework, organizations maximize the strategic value of their telecom, mobile and IT assets to drive business results.

The Efficiency First® Framework is our patented approach that organizes data into usable data sets and consists of 4 core components:

  • 30 Core Telecom, Mobility and Technology Management Activities
  • 7 Stakeholder Groups
  • 7 Performance Measurements
  • 10 Focus Areas
0+
potential points of inefficiency in any fixed and mobile telecom environment
Telecom Management Ecosystem

30 Core Telecom, Mobility and Technology Management Activities

7 Stakeholder Groups

  • Executives
  • Finance
  • Procurement
  • Business Unit Leaders
  • Internal Customers
  • Telecom Management
  • Telecom / IT Operations

7 Performance Measurements

  • Key Performance Indicators
  • Focus Area Ratings
  • Individual Performance Ratings
  • Fixed & Mobile Efficiency Ratings
  • Vendor Performance Ratings
  • Business Impact Ratings
  • Performance Index Rating

10 Focus Areas

  • Processes
  • Structure
  • Skills
  • Technology
  • Services
  • Assets
  • Costs
  • Vendors
  • Information
  • Business

Telecom, Mobility and Technology Management Ecosystem

Telecom Management Ecosystem

The Telecom, Mobility and Technology Management Ecosystem defines the relationship of vendors to enterprise telecom, mobility and IT environments and the influence of those environments, including vendor-delivered products and services, on business results.

The Ecosystem consists of three components that work in harmony to deliver efficient and effective business performance:

Vendors: We target categories that define the nature of the business relationship between vendors and enterprises. Performance in each focus area influences performance of, and can make a significant impact on, an enterprise environment and across the business served by the environment.

Environment: The products and services that comprise the environment, human capital resources that manage the environment, structure and approach defined by the Efficiency First® Framework that guides technical, operational and financial efficiency and optimal business results, can make a significant impact on business results.

Business: We target categories for business improvement and business results that can be influenced by the environment.

Efficiency First® Engine

Efficiency First® Engine

The core behind our business is data collection. We collect data from thousands of telecom, mobile and IT environments from around the globe, which is fed into the Efficiency First® Engine and gives us insight into what works and what doesn’t work in telecom, mobility and technology management. We then develop industry best practices that are managed in our Efficiency First® Framework, a disciplined and best practice approach to managing this environment.

Efficiency First® Performance Index

Efficiency First® Performance Index

AOTMP’s Performance Scoring & Analytics program includes the Efficiency First® Performance Index score, which is the driver behind achieving and using a new standard for telecom, mobility and technology management.

The 0 to 10,000 score illustrates technical, operational and financial efficiency; strategic business alignment; and competitive performance on a standardized scale with industry peer, competitor and market excellence comparisons.

Certify your environment in telecom, mobile and IT best practices, and receive certification based on your score. Learn more about certification here.