A Center of Excellence is a group or team that employs proven methods around a specific focus area or business practice to create desired outcomes. Enterprise telecom management achieves Center of Excellence status when professionals incorporate the requisite components such as leadership and policy, and when they embrace the following fundamental principles:
- Aligning technical, financial and operational objectives within the telecom environment;
- Addressing in detail how the fixed and mobile telecom environment contributes to bottom-line results.
In this report from AOTMP’s Telecom Environments Research Practice, find out what trends are helping to shape the enterprise’s Telecom Management Center of Excellence. Enterprises and vendors alike will glean crucial insight about philosophies and actions that will elevate the telecom management sector overall.