Enterprise Trends in Telecom Management Center of Excellence

Delivering Value to the Business Through the Telecom Environment

A Center of Excellence is a group or team that employs proven methods around a specific focus area or business practice to create desired outcomes. Enterprise telecom management achieves Center of Excellence status when professionals incorporate the requisite components such as leadership and policy, and when they embrace the following fundamental principles:

  1. Aligning technical, financial and operational objectives within the telecom environment;
  2. Addressing in detail how the fixed and mobile telecom environment contributes to bottom-line results.

In this report from AOTMP’s Telecom Environments Research Practice, find out what trends are helping to shape the enterprise’s Telecom Management Center of Excellence. Enterprises and vendors alike will glean crucial insight about philosophies and actions that will elevate the telecom management sector overall.


Scott is heavily involved in AOTMP’s Performance Scoring and Research teams. In his role, he helps organizations understand their current financial, operational and technical efficiency position relative to industry peers in order to identify areas of strength and opportunity.

He also serves as subject matter expert and consultant for AOTMP’s Research & Advisory solution, helping both enterprises and vendors  confront and mitigate the challenges that exist within their organizations while improving understanding of fixed and mobile telecom management trends that drive the industry. With over 20 years of telecom and IT management industry experience, Scott has authored numerous publications and served as a featured presenter in many speaking engagements within the practice of fixed and mobile telecom management.

2018-02-04T18:46:55+00:00 July 20th, 2017|Categories: Published, Research Agenda|Tags: |