All telecom and IT vendors affect the performance and efficiency – or lack thereof – of an enterprise’s fixed and mobile telecom environment. Through their products, services and information they provide, vendors wield significant influence on how well a telecom environment functions. However, organizations often find out too late that a vendor’s capabilities do not match business requirements. The problem is avoidable, but the fix requires enterprises to champion a sweeping shift in mindset (hint: choosing a vendor on lowest price rarely proves wise), and apply and adhere to some key philosophies. Telecom management professionals and industry vendors keen on understanding the importance and influence of vendors within the Telecom Management Ecosystem, and the value of selecting the right vendor based on business need, will want to read this report from AOTMP’s Telecom Management Ecosystem Research Practice.