Limited insight into inventory details comprises one of the most common complaints among enterprise telecom management experts. The reasons for this problem vary – no baseline work conducted prior to implementing a telecom expense/wireless mobility management platform; rogue buyers purchasing devices and services without the department’s knowledge; absence of communication among business units. Yet with a number of tools available to correct the problem, it’s hard not to wonder whether telecom management departments take inventory management as seriously as they profess. If they did, the industry would see more widespread and effective control. Enterprise telecom management leaders and vendors that manage or are influenced by an accurate inventory of telecom assets and services will want to read this report from AOTMP’s Telecom Environments Research Practice.