Brett Thompson Director of Business Development AOTMP
Mobility has come a long way, baby
I have survived pagers, brick phones, bag phones, flip phones, and now smart phones. Since cellular launched in 1983, it’s been an amazing evolution. Let’s look at a few things enterprises are doing with mobility today:
Access to sensitive data in real time from almost anywhere utilizing databases, VPN, apps, and remote desktop.
Since field reps can accept credit cards or create an invoice almost anywhere, payment processing has been revolutionized.
Apps, apps, and more apps. What company doesn’t have an app, but finding the right app out of millions can be time-consuming. Apps generate revenue, build awareness, reduce customer care costs, and entertain.
Mobile wallets are in their infancy and are currently fighting over standards, but they are poised for huge growth and will simplify consumer payment at point of purchase.
When the internet goes down, such as may occur during a storm, many turn to their cell phones since cellular may be the only immediate form of communication.
Mobility costs have exceeded landline costs since 2007; however there is much less control and oversight of cell phone costs versus landline costs. Executives often view these costs as a necessary evil and, because higher priorities need their attention and they lack the time to truly investigate each line item, simply pay the bill.
If you look at the costs and possible revenue enhancements of these observations, it shows that mobility touches nearly all areas of a business from revenue creation to productivity enhancement to expensive cost center. Would you agree that it makes sense to have a discussion around mobility as a strategic asset?