INDIANAPOLIS, January 20, 2015—AOTMP is excited to announce that ICOMM, a communications services provider, was awarded Efficiency First® Solution Certification. During the extensive Efficiency First® Solution Certification program, the alignment of ICOMM’s fixed and mobile telecom expense management services was evaluated and certified against stringent Efficiency First® Framework principles. ICOMM was also evaluated and scored on performance and client experience.
AOTMP identified several notable strengths, including high-touch account management with well-defined project plans, strong outsourced delivery capabilities, detailed and wide-ranging reporting capabilities with their TMA system, and unique solution design knowledge and experience; all of which illustrate ICOMM’s commitment to providing excellent services for their clients. Throughout the Efficiency First® Solution certification program, customers gave positive reviews of ICOMM in several performance satisfaction categories. ICOMM’s certification serves as recognition of their leadership in telecommunications management.
“We are excited for ICOMM’s certification achievement,” said Timothy C Colwell, SVP Efficiency First® Adoption. “Their solution capabilities are fully aligned with 32 Efficiency First® Framework Model principles supporting fixed and mobile telecom management; and their strong focus on service excellence with their clients makes them a great organization.”
“ICOMM strives to be the most effective and capable telecommunications management service provider for our clients, continuing to exceed their expectations at every opportunity, by providing them great technology and the very best analysts,” Jim Price, President of ICOMM, stated. “I am proud of the ICOMM team for achieving this certification. To us ICOMMers, this validates that our hands-on approach is a successful one, and that our laser focus on service as well as technology helps distinguish our offerings and approach within the marketplace.”
To view a complete list of Efficiency First® Solution Certified Vendors, please visit efficiencyfirstdirectory.com.
ICOMM is a telecommunications management services provider, offering full service, cost-effective management of all aspects of our client’s telecommunications environments. From telecom and IT expense management to voice infrastructure and mobility support services, carrier ordering and procurement and telecom consulting services, we offer one cohesive management strategy with a single point of contact accountable for all aspects of telecommunications environments. For more information, visit www.icomm.co, and follow ICOMM on LinkedIn and via Twitter @icommconsulting.
Working with enterprises, small to medium businesses, public sector organizations and their telecom vendors, AOTMP drives efficiency, performance and productivity in fixed and mobile telecom environments while transforming this spend category from an operating expense into a strategic asset used to drive business results.