How does AOTMP Define Enterprise Mobility Management (EMM)?

Enterprise Mobility Management (EMM) is the comprehensive set of enterprise-wide mobility related people, processes, policies, vendors and technologies involved in managing the lifecycle of all mobile devices, M2M and IoT connected endpoints, networks, services and applications. Vendors supporting EMM offer:

  • Software – Cybersecurity, Mobile Application Management (MAM), Mobile Content Management (MCM), Mobile Device Management (MDM), Mobile Expense Management (MEM), Mobile Identity Management (MIM)/Identity and Access Management (IAM), Unified Endpoint Management (UEM)
  • Services (Partial or Full MMS*) – Audit, Optimization, Invoice Processing, Inventory, Dispute Resolution/Exception Management, EMM Software Administration, Help Desk, Procurement, Fulfillment (Device Kitting/Logistics), IT Asset Disposition (ITAD), Cybersecurity

* Managed Mobility Services (MMS) is a managed service offering provided by a vendor supporting all or part of an organization’s EMM practice.