AOTMP® discerned that a combination of two solutions would provide Synovia Solutions a comprehensive view of the state of its telecom environment and uncover all opportunities for cost savings and process improvements.
AOTMP® provided a baseline from which to measure and improve inefficiencies, including evaluation of vendors, contracts, line of service costs, and fraud controls and also established a contract catalog and line of service rate cards for five M2M carriers. After completion, AOTMP® commenced with the High Impact Environment Assessment; drilling down into ten critical focus areas of Synovia’s telecom environment and measuring them against core telecom activities to determine performance, opportunity for efficiency gains, and to optimize Synovia’s telecom practices.
With the success of the initial engagement, the AOTMP® business relationship with Synovia Solutions continued to evolve. In 2015, AOTMP® was summoned to assist in the establishment of telecom management procedures and develop a strategy for vendor management processes. Synovia Solutions has affirmed its commitment to continuing best practices employed by AOTMP® by adopting Efficiency First® Framework.
As part of the Efficiency First® Certification Program, a comprehensive baseline was established to identify technical, operational and financial improvement opportunities; and, continuous optimization activities were implemented to ensure consistent alignment with the Efficiency First® Framework.
The environment was then measured and benchmarked against the AOTMP® Efficiency First® Performance Index, which evaluates and measures over 750 potential points of inefficiency as well as 300 performance and opportunity identification measures.