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Analyst Perspective: 3 Considerations for Selecting a UC Platform

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Even though unified communications (UC), which includes collaboration, has been around for years, many enterprises have yet to make the transition and bring all their messaging and conferencing capabilities into one platform. Upending existing technologies is not easy or cheap. Nonetheless, as more people work remotely, in the field and in branch offices, organizations need to streamline communications for their employees. Enter unified communications. This Analyst Perspective report provides three core areas to consider during the platform selection process. According to AOTMP Research & Advisory, 32 percent of enterprise respondents plan to deploy some form of UC in 2019. Therefore, these organizations will want to use the criteria in this report when choosing the right UC setup and vendor for their needs. Vendors, meanwhile, will want to use this report to highlight their capabilities and differentiators, validated by third-party expertise.

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Publication date: May 2019

Even though unified communications (UC), which includes collaboration, has been around for years, many enterprises have yet to make the transition and bring all their messaging and conferencing capabilities into one platform. Upending existing technologies is not easy or cheap. Nonetheless, as more people work remotely, in the field and in branch offices, organizations need to streamline communications for their employees. Enter unified communications. This Analyst Perspective report provides three core areas to consider during the platform selection process. According to AOTMP Research & Advisory, 32 percent of enterprise respondents plan to deploy some form of UC in 2019. Therefore, these organizations will want to use the criteria in this report when choosing the right UC setup and vendor for their needs. Vendors, meanwhile, will want to use this report to highlight their capabilities and differentiators, validated by third-party expertise.

Research Analyst: Kelly Teal, Senior Research Analyst

Benefits for Enterprises: 

  • Receive guidance for choosing the best UC platform for the organization
  • Understand some of the common considerations to keep in mind
  • Understand the types of vendors to consider

Benefits for Vendors: 

  • Show how it aligns to recommendations and considerations in the report
  • Use in sales and marketing campaigns
  • Use in presentations

 

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