(TEM) Developing a Telecom Expense Management Plan


The TEM market space is occupied by a myriad of service providers, software providers, and consultants, all proposing solutions to the customer’s desire to control and optimize telecom cost. With many offerings available, what should customers consider when developing and implementing a TEM plan? This course provides definition to the practice of TEM and shares seven tips for implementing the appropriate TEM plan for your organization.

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Credits: 1

Estimated Time to Complete: 1 Hour

Course Objectives:

  • Define Telecom Expense Management
  • Perform a needs assessment for a Telecom Expense Management program
  • Distinguish between the benefits of insourcing and outsourcing
  • Explain how to identify the ROI of a Telecom Expense Management program
  • Explain how to maximize the benefits of a Telecom Expense Management program

Course Includes:

Access on mobile and TV
1 Resource
Lifetime Access
Certificate of Completion