Upon completing this course, you will have learned how to:
– Identify the role and responsibilities of a CoE Business Practice Owner
– Understand the skills, knowledge, and experience required to be a CoE Business Practice Owner
– Interpret CoE Business Proactive Owner performance dashboard KPIs
The Center of Excellence (CoE) Business Practice Owner leads CoE integration with the business served by the Telecom Management CoE. This course defines the role and responsibilities of a CoE Business Practice Owner and identifies the skills and knowledge required to lead the business practice.