CoursesCourse Catalog → (ATP100) Alleviating Telecom Pain Points

(ATP100) Alleviating Telecom Pain Points

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Course Details

An organization’s telecom options increase every day. From landlines or mobile calls to online forums or chat bots, options are multiplying—and each option provides its own opportunity for inefficiency. These pain points often keep telecom managers busy solving problems that did not exist with the previous solution. With a focus on “best practices,” this course shows the learner how to recognize, and overcome, the pain points which afflict their organization.

Learning Objectives

Upon completing this course, you will have learned how to:
– Identify the technical, customer service, financial, and time telecom pain points and perspectives
– Utilize the questions that uncover those pain points
– Recognize the customer assurances associated with these pain points
– Describe the different responsibilities during a telecom service provider contract lifecycle

Includes:

On-demand Course

Digital Certificate*

*Issued when the course has been completed.

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Duration:

60 minutes

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Course Preview:

Example of an AOTMP University certificate of achievement.

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Volume Pricing

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Number of Courses Discount Price per Course Total

1

n/a
$298
$298

10

15%
$253
$2,533

20

25%
$224
$4,470

30

35%
$194
$5,811

40

45%
$164
$6,556

50

55%
$134
$6,705

75

60%
$119
$8,940

100

65%
$104
$10,430

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