Telecom Expense Management

$1,183.00

This AOTMP® University Training Bundle includes seven (7) courses that offer foundational best practices for telecom expense management (TEM) programs including TEM vendor selection and vendor relationship management practices.

Description

This AOTMP® University Training Bundle includes seven (7) courses that offer foundational best practices for telecom expense management (TEM) programs including TEM vendor selection and vendor relationship management practices.

ADDITIONAL INFORMATION
(ITE) Invoices and Telecom Expense Management 101
In this course, you will gain an understanding of what telecom invoices are, which products and services are considered billable, and who they will be receiving invoices from. This will help you to fully understand your organization’s telecom environments. You will become knowledgeable about Telecom Expense Management (TEM), and its focus areas, as well as ways to reduce overuse.

(TEM) Developing a Telecom Expense Management Plan
The TEM market space is occupied by a myriad of service and software providers as well as consultants all proposing solutions to the customer’s desire to control and optimize telecom cost. With many offerings available, what should customers consider when developing and implementing a TEM plan? This course provides a definition to the practice of TEM and shares seven tips for implementing the appropriate TEM plan for your organization.

(STP01) Preparing to Use an RFP to Select a TEM Vendor
The course includes a brief description of a RFP and the five phases of the TEM vendor selection process: preparing for a TEM vendor/solution; RFP preparation; RFP scope; evaluating TEM vendor proposals; and selecting a TEM vendor.

(STP02) Using an RFP to Select a TEM Vendor
TEM technology and professional services providers can deliver expertise to enhance telecom environment management. The technology systems and professional services available are broad and meet a variety of needs. As the TEM provider market evolves and options expand, careful evaluation and selection of the best provider for your organization’s needs is paramount to telecom management success. This course shares an intuitive process for using RFPs to select the right TEM provider that can meet your organizational objectives and help you achieve telecom management success.

(BCT100) Developing a Business Case for Telecom Expense Management Programs
Almost one-third of enterprises indicate that one of their top challenges in establishing a TEM program is creating a business justification. This course provides a framework to benchmark business case development. Understand which elements to consider and develop a TEM program approach for your organization.

(TRI) Thinking Constructively About TEM ROI v2.0
In an enterprise, most functions are categorized as either cost centers or profit centers. TEM produces a more tangible ROI than many other technology projects, yet 66% of executives view TEM programs as cost centers. This course explores and supports the viewpoint that TEM programs should be viewed as profit centers.

(MTR) Managing TEM Vendor Relationships
Successful relationships with TEM vendors require a proactive management plan. Outsourced TEM program activities can be complex in implementation, cost, and scope, requiring a strong approach to building and maintaining an efficacious relationship with the TEM vendor. The information shared will enable you to improve the value of your business rapports, even before they commence. Performing a vendor relationship needs assessment, gaining maximum benefit from TEM vendor relationships, reducing contentious relationship events, and evaluating relationship performance are discussed.

Go to Top