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Telecom Management Fundamentals Specialty Certification

$995.00

The Telecom Management Fundamentals Specialty Certification focuses on foundational concepts, practices, terms, and resources recommended to ground individuals who don’t have a telecom background. Certification is earned upon completion of the 25 courses listed below.

SKU: AU013-0719 Category:

Description

The Telecom Management Fundamentals Specialty Certification focuses on foundational concepts, practices, terms, and resources recommended to ground individuals who don’t have a telecom background. Certification is earned upon completion of the 25 courses listed below.

Telecom Terms: Mastering the Fundamentals (TT)
Efficiency First® Framework Overview (EFO)
Efficiency First® Terms and Definitions (ETD)
Center of Excellence: Overview (COE)
Introduction to Auditing (ITA)
Customer Service Record Interpretation Practices (CSR)
Tools of the Trade (TOT)
Invoices and Telecom Expense Management 101 (ITE)
Demystifying Service Provider Tariffs and Service/Price Guides (TSG)
Contract Management: Fundamentals (CMF)
Telecom Inventory Fundamentals (ITF)
How-To Series: Developing a Telecom Service Inventory (ICS)
Move, Add, Change, and Disconnect Best Practices (MAC)
Navigation Service Provider Communication Protocols (NCP)
Managing Vendor Performance and Accountability (MVP)
Introduction to Sourcing and Procurement (SOP 110)
Mobile Asset Management: Fundamentals (MMF)
Mobile Service Components (MSS)
BYOD 101: The Basics (BYB)
Mobile Policy: Fundamentals (MPF)
AOTMP Recommended Organization KPIs (ROK)
The Cloud: A Primer (TCP)
Telecom Security: An Overview (TSO)
Cloud Security Considerations and Mitigations (CSM)
UC Tech Overview (UCO)