Publication date: November 2018
The telecom expense management landscape in western Europe features some similarities to the state of TEM in the United States, as well as some stark differences. In terms of similarities, billing errors cause enterprises in Europe as much heartburn as they do in the United States. The differences are perhaps more pronounced. Europe-based organizations face more stringent privacy regulations than their counterparts in many other parts of the world and complying with those via telecom management is not always easy. Interestingly, too, while enterprises in Europe want to save money through TEM, many are more focused on the benefits of processes to achieve efficiency and productivity than are their counterparts in the United States. This level of maturity sets Europe’s TEM landscape apart, even though the practice there is relatively new. AOTMP’s inaugural Europe TEM Market Landscape examines these issues, and others, discusses how they are impacting enterprises, and highlights ways TEM vendors, consultancies and integrators in Europe are addressing matters. The report, which does not rank vendors, further includes profiles of the vendors that briefed with AOTMP Research & Advisory; these will give European enterprises more insight into the kinds of providers available to them.
Enterprises: Finance Leaders, Vendor Managers, Telecom Managers, Mobility Managers, IT Managers
Vendors: Marketing Managers, Sales Managers, Product Marketing Managers