The Role of TEM/EMM Vendors in Managing Evolving Technology in the Enterprise Service Catalog

The Role of TEM/EMM Vendors in Managing Evolving Technology in the Enterprise Service Catalog

Technology changes seemingly every day. Keeping up with the evolution requires a level of vision that enterprise telecom management departments don’t always have – or know how to manage effectively. Enter telecom expense management/enterprise mobility management (TEM/EMM) vendors. These companies play a critical a role in an enterprise’s ability to administer and oversee services and devices. Enterprise telecom professionals tasked with managing technology for the organization, and the TEM/EMM vendors that help them do so, will want to read this new report from AOTMP’s TEM/WMM Research Practice.

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Scott is heavily involved in AOTMP’s Performance Scoring and Research teams. In his role, he helps organizations understand their current financial, operational and technical efficiency position relative to industry peers in order to identify areas of strength and opportunity.

He also serves as subject matter expert and consultant for AOTMP’s Research & Advisory solution, helping both enterprises and vendors  confront and mitigate the challenges that exist within their organizations while improving understanding of fixed and mobile telecom management trends that drive the industry. With over 20 years of telecom and IT management industry experience, Scott has authored numerous publications and served as a featured presenter in many speaking engagements within the practice of fixed and mobile telecom management.

2018-02-04T18:44:22+00:00 August 16th, 2017|Categories: Published, Research Agenda|Tags: , |