Commit to better performance

Self-Certify Your Solutions

overview

Elevate your industry standing with AOTMP®'s Efficiency First® Solution Self-Certification Program

Demonstrate your commitment to excellence. Now, you can differentiate your solution with a fast-paced, easy-to-execute process that aligns your solution to Efficiency First® Framework principles.

The Efficiency First® Solution Self-Certification Program allows you to certify your solution with a respected leader in the Telecom/Mobility/IT Management industry. Start your solution self-certification journey today to elevate your positioning in the marketplace.

I want to get certified. Let’s Get Started →

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Why should I use AOTMP®'s Solution Certification program?

Alignment

You'll be asked to attest that your product/service adheres these Efficiency First® Framework principles:

Service-level agreements/objectives/guarantees: Vendor performance commitments must include three elements:

  • Definition of purpose and scope
  • Objective measurement criteria
  • Remediation for out-of-scope performance

Customer experienceVendor engagement practices must include four elements:

  • Definition of purpose and scope
  • An engagement model with defined resources (people, processes, and technology)
  • Validation of customer experience performance from the customer
  • Remediation for out-of-scope performance

Data, reporting, and analytics: Vendors that deliver source data, reporting, and analytics must include three elements:

  • Definition of purpose and scope
  • Validation of data, reporting, and analytics integrity
  • Remediation for out-of-scope performance

Business value: Vendor value deliver practices must include four elements:

  • Definition of purpose and scope
  • A value reporting model that uses standard measures to illustrate value delivered
  • Acknowledgement of value received from the customer
  • Remediation for out-of-scope performance

Upon completion of your application, you’ll receive an email containing all responses the AOTMP® Certification team is reviewing prior to preparing your certification credential materials.

I want to get certified. Let’s Get Started →

Application

To self-certify your solution, you'll be asked to...

1. Complete Online Application (plan on 30-60 minutes)

  • Describe your product/service
  • Attach marketing collateral
  • Describe your target market
  • Describe your sales/delivery/fulfillment process
  • Describe your standard service-level agreements/objectives/guarantees overview (as applicable)
  • Describe your customer engagement model
  • Describe your standard data, reporting, and analytics practices
  • Describe your standard business value reporting practices
  • Provide basic business information (number of employees, revenue, locations, etc.)

2. Submit Payment

  • Each solution application ($2,495)

I want to get certified. Let’s Get Started →

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