Enabling effective communication among your employees and across your customer base is now, more than ever, a critical success factor. You can achieve this by ensuring that the right people have access to the right services anytime. This persistent optimization is the essence of Communications Lifecycle Management (CLM), and real cost savings are the result.
CLM simplifies the management of your communication assets and expenses. It gives you the insights into your communications service and asset lifecycle; spend, usage, and adoption insights allow you to make better strategic decisions. Evidence-based recommendations tell you when your infrastructure is over-subscribed or under-used, where you have inefficiencies, and when it’s time to transform.
NTT believes that managing your IT services goes beyond traditional Telecom Expense Management (TEM).
Our primary research shows us that 39% of savings opportunities are a result of carrier’s errors. 69% are a result of lack of process compliance, reactive cost management, and decisions made based on unvalidated data.
NTT CLM understands that our clients require more than a reactive TEM service, we provide a persistent, proactive and strategic service that enables you to gain better governance and compliance, operational excellence and automation, visibility and analytics, and evidence-based outcomes.