Our flagship managed service, Communications Lifecycle Management (CLM), goes beyond traditional Telecom Expense Management to provide you with a cohesive view into your telecom connectivity portfolio, proactively optimizing expenses and inventory based on business needs and actual usage. CLM combines the active management of wireline, wireless, and IT services, looking at the full picture to help your company operate smoothly and reduce costs.
Our CLM solution includes ongoing contract management, sourcing, provisioning, and 24/7 helpdesk support. It also offers cost recovery and dispute management with dedicated resources that manage processes and provide recommendations for ongoing optimizations. Service performance is driven through a cloud-based application for analytics, contract/service/inventory management, ticketing, ordering, and life cycle management activities. The portal provides all the benefits of a SaaS solution, with the scalability of outsourcing. Our customers recognize a 10x ROI with a cohesive plan comprising all aspects of IT, telecom connectivity, and expense management.
Expense Management & Bill Pay: Instead of managing dozens of vendors have just one bill to pay, freeing up valuable FTEs and company resources for other priorities. You won’t be charged per invoice, MACD order or for time spent on contract negotiation.
Usage Optimization & Cost Recovery: Pay for what you use. Easily implement service adjustments and recover erroneous charges.
Helpdesk Support: We provide 24/7 US-based helpdesk support and access to nationwide Field Services.
Portfolio Optimization & Sourcing/Procurement: Recieve the best fit wireline and wireless services available from every vendor, tailored to each location’s specific needs while unlocking the lowest rates.
No Gain Share: You get 100% of your savings from successful cost disputes and proactive charge resolutions.