business rules

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SLAs and Internal Business Rules

2017-01-21T12:32:19+00:00 May 15th, 2015|Categories: Internal Business Rules, Service Level Agreements|Tags: , , , |

Timothy C. Colwell SVP Efficiency First® Adoption AOTMP Telecom vendors offer a variety of service level agreements (SLAs) with the most common service levels addressing technical integrity and service availability; however, there are many types of service levels that you may encounter or desire when negotiating contracts. For example, operational [...]