telecom

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Does Your TEM Inventory Support Service and Asset Lifecycle Management?

2017-11-28T11:30:59+00:00 August 1st, 2017|Categories: Analyst Perspective, Inventory, TEM|Tags: , , , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Does Your TEM Inventory Support Service and Asset Lifecycle Management? Telecom expense management (TEM) vendors have long touted service visibility as a major benefit delivered by their systems. Over the past decade, TEM vendors have expanded functionality to include telecom assets in inventory [...]

Asignet Earns AOTMP Efficiency First Vendor Solution Certification

2017-01-21T12:31:50+00:00 November 15th, 2016|Categories: Press Releases|Tags: , , , , , , , |

Asignet Earns Efficiency First® Vendor Solution Certification Organization commits to best-in-class service by aligning technical, financial, and operational performance principles to Efficiency First® Framework INDIANAPOLIS, NOVEMBER 16, 2016 — New Jersey-based telecom expense management company, Asignet, was recently awarded AOTMP Efficiency First® Vendor Solution Certification. This esteemed certification demonstrates Asignet’s commitment to demonstrating best-in-class service and [...]

Is Telecom Just a Utility?

2017-01-21T12:32:16+00:00 November 13th, 2015|Categories: Telecom Management Industry|Tags: , , |

Timothy C. Colwell SVP, Efficiency First® Adoption AOTMP Nearly half (44%) of all enterprises view telecom as a cost center and treat telecom services like a utility, according to AOTMP research. For these organizations, service delivery and cost-cutting measures are the day-to-day focus for telecom management. This viewpoint is common in [...]

Why Your Telecom Procurement Model Should Support More Than The End-User

2017-01-21T12:32:16+00:00 October 30th, 2015|Categories: Procurement|Tags: , , , , |

Ashley Kelm Enterprise Program Director Six Sigma Black Belt Follow me on Twitter | LinkedIn Often while enhancing telecom end user support models, we tend to focus on one aspect of experience - the end-user. While the device end user is a very crucial aspect of a telecom environment, it isn’t [...]