Digital Transformation: Is Your Team Ready for Change?

We’ve all heard that digital transformation is coming and that we should be getting ready for it, but really it’s been happening incrementally for years. We all use the internet every day to connect to th...


Apple iPhone X Highlights Enterprise Corporate-Liable vs. BYOD Conundrum

The consumption by enterprises of world-class phones has increased as the demand for the latest and greatest technology has shaped a monumental change in the workforce. The workforce has become mobile and the e...


Ask the Telecom Pro: SLAs

Q:  What is the difference between catastrophic and chronic SLA events? A:  Carriers and other vendors have different terms to describe service level agreement conditions. Most commonly, a catastrophic SLA even...


Ask the Telecom Pro: TEM / EMM Vendors | MDM Software

Q:  Can TEM vendors support EMM effectively? A:  Telecom expense management (TEM) vendors may have enterprise mobility management (EMM) capabilities. Often, the capabilities are in the form of managed mobility ...


Internet of Things (IoT) Explained By An Expert

The Internet of Things (IoT) is a constantly growing and changing environment. AOTMP interviewed Dan Hughes to discuss the way IoT is changing the telecommunications industry. Hughes said there are several bene...


Does Your TEM Inventory Support Service and Asset Lifecycle Management?

Telecom expense management (TEM) vendors have long touted service visibility as a major benefit delivered by their systems. Over the past decade, TEM vendors have expanded functionality to include telecom asset...


Who Is Accountable for Telecom Management Results?

The single greatest inhibitor to optimal enterprise telecom management performance is the lack of established accountability for performance results; a single accountability owner for all telecom management res...


Take My Vendor… Please

Henny Youngman’s most famous one-liner, “Take my wife…please,” makes me chuckle every time I hear it. It’s the classic redirect. Initially, you believe it’s the start of a charming anecdote or perhaps an accola...


Why Does the Telecom Management Industry Exist?

A Conversation, Series of Recollections, and a Slew of Acronyms  Many years ago, when I was planning on entering college and, more specifically, having to choose a college major. Unsure of what direct...


Why Mobile Device Management MDM is Migrating to Enterprise Mobility Management EMM

MDM started innocently to manage those pesky new mobile devices, but the need for MDM quickly grew into a gigantic problem to cover all of an organization’s devices including laptops, smartphones, tablets… and ...