Noting positive feedback with the training program, particularly in the areas of Introduction to Telecom and Telecom Project Management, MDSL’s utilization of AOTMP University has since evolved not only to ensure a solid foundation of telecom industry knowledge for new hires; but also as method to identify and foster future leaders within the organization’s workforce.
“People who have a couple years of experience under their belt and have been high performers in their roles are set on a path to further develop their skills. We have learned to leverage AOTMP University certifications as milestone markers, as it provides a unit of measurement in the process of evaluating and comparing employees for advancement opportunities.”
In addition, MDSL also promotes its employee certifications as a “badge of expertise” in client-facing positions; differentiating its employees with a higher level of skill and professionalism amidst a crowded marketplace of TEM / EMM providers.
As far as training initiatives with AOTMP University, MDSL sees involvement heightening with the doubling of its company size.
“When the dust has settled on our recent merger, I expect that we’ll utilize AOTMP University as a way to ‘unite’ training initiatives and maintain consistent best practices on a global basis,” Felix states.
“As I am Euro-based and handle accounts on a global basis, the coursework helped me understand topics in the U.S. that I had little experience in such as U.S. invoicing, auditing and procurement. After completing the courses, I was able to serve my clients in that territory much more effectively.”