Telecom Management Research Webcasts

/Telecom Management Research Webcasts
Telecom Management Research Webcasts 2017-07-12T17:00:30+00:00

AOTMP Telecom Management Research Webcasts

Our Telecom Management Industry Research webcasts / telecom webinars explore the benefits of bringing the best practices of an Efficiency First® Framework to the telecom management industry. Experts explain how vendors play into the Framework, the financial and business impact it makes on enterprises, and how Efficiency First® creates industry standards. We share the practices of enterprise environments, discuss case studies, interview Efficiency First certified vendors, and explore the entire Efficiency First® ecosystem.

Webcasts focus on current topics and issues in the Fixed and Mobile Telecom Management space, and are open to anyone working in the enterprise (end-user) environment. Telecom webinars and webcasts includes a panel of Efficiency First® and telecom management industry experts specializing in the topic for that specific telecom webinar.

On-Demand Webcasts

Elevating the Business Value of Telecom Services Vendor Relationships: Key Decision Points and Metrics to Manage
The telecom environment is a critical communications conduit for all business transactions. As such, understanding key vendor management decision points and underlying performance metrics enables organizations to improve vendor relationships to maximum effect for optimal business returns. This webcast reviews key indicators and vendor management metrics that define how organizations are monitoring and measuring the business value telecom vendors deliver, and discusses other considerations when outsourcing Telecom / IT services.

This webcast is valuable for:

Vendor Management Professionals Sourcing and Procurement Professionals
Accounts Payable/Invoice Processing Professionals Asset and Inventory Analysts
Contract Management Professionals Those who complete SLA Compliance and Stewardship Reporting
Those responsible for Strategy Security and Risk Management Professionals
Network Design Professionals Business Analysts
Technology and Business Transformation Leaders Telecom/IT Strategy Leaders
Telecom/IT Leaders Telecom Management Practice Leaders

View the webcast “Elevating the Business Value of Telecom Services Vendor Relationships: Key Decision Points and Metrics to Manage” now.

telecom sourcing and procurementStrategic Sourcing: Accelerating Telecom Vendor Performance and Business Value
Participating Vendors: Teligistics | ICOMM
Identifying viable telecom vendors that can meet organizational goals and objectives takes due diligence and the right approach. Price is one key factor in the decision-making process; however it should not be the sole evaluation criteria. Additionally, RFIs and RFPs may be crafted and sent out without fully addressing the needs of the organization. This webcast identifies the latest trends in telecom vendor sourcing and offers insight into the challenges facing procurement departments today and considerations into overcoming these obstacles.

This webcast is valuable for:

Sourcing and Procurement Professionals Accounts Payable/Invoice Processing Professionals
Vendor Management Professionals Asset and Inventory Analysts
Contract Management Professionals Those who complete SLA Compliance and Stewardship Reporting
Those responsible for Strategy Security and Risk Management Professionals
Network Design Professionals Business Analysts
Technology and Business Transformation Leaders Telecom/IT Strategy Leaders
Telecom/IT Leaders Telecom Management Practice Leaders
Everyone involved in telecom management has an impact to sourcing


Panelists:

Timothy C. Colwell Scott Lawrence Dave Roberts, Teligistics Jim Price
Timothy C. Colwell
SVP, Efficiency First® Adoption
AOTMP
Scott Lawrence
Director, Research & Business Analytics
AOTMP
Dave Roberts
President/CEO
Teligistics
 Jim Price
CEO
ICOMM

View the webcast “Strategic Sourcing: Accelerating Telecom Vendor Performance and Business Value” now.

Beyond Invoices and Expenses: Business Value of Managing the Complete Communications Lifecycle
The primary objective of solutions like telecom expense management (TEM) and managed mobility services (MMS) has historically been to generate hard dollar savings. As the industry has matured, organizations have discovered that establishing a well-defined, highly efficient program that manages the complete communications lifecycle is key to their long term strategy. Learn about the tangible and intangible ways that leading organizations have focused their communications program including:

  • Gaining an all-encompassing view into assets and services across voice, mobile, and other unified communications
  • Maximizing efficiencies across internal workflows, policies, and processes
  • Combining business data with communications data to improve decision making with business insights and analytics

View the webcast “Beyond Invoices and Expenses: Business Value of Managing the Complete Communications Lifecycle” now.

Maximizing Telecom and Network Optimization
Participating Vendors: CBI Telecommunications Consultants | 4TelecomHelp | Network Control
Does the optimization potential for fixed and mobile telecom environments seems endless? And where do you start?

From disconnecting under-utilized or non-utilized assets and services to identifying more efficient ways to use existing technology, many potential optimization activities exist across the telecom environment. The starting point for any optimization activity is gaining visibility into the telecom environment through an accurate inventory of telecom assets and services.

Join us as we dive into the latest fixed and mobile optimization trends and offer guidance on how to maximize your organization’s optimization potential.

Panelists:

Scott Lawrence Ashley Kelm
Scott Lawrence
Director, Research & Business Analytics
AOTMP
Ashley Kelm
VP, Enterprise Program Management
AOTMP
Denise Booms-Pepin Jill Plouffe Mark Hearn, Network Control
Denise Booms-Pepin
President/CEO
CBI Telecommunications Consultants
Jill Plouffe
President
4TelecomHelp
Mark Hearn
President/CEO
Network Control

View the webcast “Maximizing Telecom and Network Optimization” now.

Trends and Best Practices for Telecom / IT Help Desk Support
Participating Vendor: G Squared Wireless
Providing telecom / IT support to internal stakeholders is a critical activity within overall telecom management strategy. Offering high levels of service and support while minimizing business and operational disruption are important objectives of the help desk. The performance of the support desk is often a leading indicator of the overall health of an organization’s telecom management practice. It is, and should be, part of every telecom and IT asset and service decision. This webcast highlights key trends in help desk management and provides tips on how to improve efficiency.

Panelists:

Kim Warren, AOTMP Scott Lawrence Ashley Kelm Nate Dodd, G Squared Wireless
Kim Warren
Director
Vendor Program Management
AOTMP
Scott Lawrence
Director, Research & Business Analytics
AOTMP
Ashley Kelm
VP, Enterprise Program Management
AOTMP
Nate Dodd
CEO
G Squared Wireless

Thought Leadership Guidance:

Timothy C. Colwell
Timothy C. Colwell
Senior VP
Efficiency First® Adoption
AOTMP

View the webcast “Trends and Best Practices for Telecom / IT Help Desk Support” now.

AOTMP University Training Overview
Interested in telecom management training for yourself or your team? Take a behind-the-scenes look at AOTMP University, and learn about becoming certified as a Telecom Professional.

View the webcast “AOTMP University Training Overview” now.

Telecom Reporting and Business Analysis
Participating Vendors: TeleManagement Technologies, ICOMM
Visibility into the assets and services across the telecom environment is a critical component of effective telecom management. Turning this visibility into actionable reports and information that the organization can use to make critical business decisions is equally as important. Determining the information needs of stakeholders and customizing reports based upon these requirements is a critical component of reporting success. This webcast outlines key telecom reporting trends and offers guidance on how to overcome common reporting challenges.
View the webcast “Telecom Reporting and Business Analysis” now.

Corporate-Liable and BYOD Management Trends
The proliferation of mobile devices within the enterprise has reached an all-time high. Increased mobile enablement can produce many benefits including increased work productivity, efficiency and communication responsiveness. The Bring-Your-Own-Device (BYOD) phenomenon, which allows employees to use their personal device for business purposes, is a primary driver behind the higher mobile device penetration. However, corporate-owned devices continue to significantly outnumber employee-owned devices within enterprise environments. This webcast highlights the latest trends in both corporate liable and BYOD management approaches and uncovers best practices in managing mobile devices across both strategies.

View the webcast “Corporate-Liable and BYOD Management Trends” now.

The Essentials of the Efficiency First® Framework v3.0
The business of managing fixed and mobile telecom has long been confined to service delivery and expense management. While these are traditional and necessary functions, they don’t address the strategic business value available within telecom environments. In order to change the telecom management paradigm, a new approach is required.

An industry standard to guide technical, financial and operational practices is needed. A structured approach is also required to attain and utilize business analytics, including the extraction of data from the environment and its translation into actionable information for driving business results.

Efficiency First® Framework v3.0 is the standard. This webcast will explore the Efficiency First® Framework and detail its business value for both enterprises and vendors in the telecom management ecosystem.

This webcast shares:

  • How the Efficiency First® Framework can be used to transform the telecom environment into a strategic business asset
  • How to seamlessly integrate the principles of the Efficiency First® Framework with all continuous process improvement methodologies
  • How to adopt the Efficiency First® Framework and the business value generated with adoption

View the webcast “The Essentials of the Efficiency First® Framework v3.0” now.

Illustrations in Telecom Management Excellence
Participating Vendors: MOBI Wireless Management, Granite
This interactive webcast examines the core principles of the Efficiency First® Framework and illustrates how a systematic approach to managing people, processes, technology, services, costs and vendors can elevate telecom management performance and increase the business value of the fixed and mobile telecom environment for your business.

View the webcast “Illustrations in Telecom Management Excellence” now.

Has the Cloud Finally Made UC a Reality?
Participating Vendors: MetTel, MDSL
This information-rich webcast examines how the maturity of the Cloud is allowing for a more effective deployment and realization of Unified Communications capabilities/technologies. We will explore the newest options and key activities that will allow organizations to drive long term transformation of their network, while achieving maximum productivity at the optimal costs.

View the webcast “Has the Cloud Finally Made UC a Reality?” now.