AOTMP Research – One Source Whitepaper
Democratizing Communications Lifecycle Management for SMEs: One Source Communications Serves Enterprises Spending $3 Million or Less on Telecom
For years, small-to-medium enterprises (SMEs) with annual telecom expenditures ranging from $200,000 to $3 million (equating to annual revenue of $7 million-$300 million) have had to fend for themselves as they tried to corral the costs of deploying technologies such as MPLS, fiber, VoIP, SD-WAN, wireless and more. Most telecom, IT and mobility management vendors have continued to target the Fortune 1000, leaving the SMEs severely underserved, with fees out of reach for this neglected segment.
The solution comes by moving past Telecom Expense Management (TEM) thinking and into a broader, more comprehensive mindset – that of Communications Lifecycle Management (CLM). Partnering with the right CLM vendor will enable a SME to move into evolved telecom (IT and mobility) management success; this happens when telecom management transcends the goal of cost control and becomes a strategic contributor to business results.