Beyond Expense Management: Making the Most of TEM/WMM Platforms to Bring More Benefit to the Business 2017-11-09T13:23:24+00:00

Beyond Expense Management: Making the Most of TEM/WMM Platforms to Bring More Benefit to the Business

Beyond Expense Management: Making the Most of TEM/WMM Platforms to Bring More Benefit to the Business

ABSTRACT

Many enterprises employ telecom expense management/wireless mobility management (TEM/WMM) software primarily to reduce communications and network costs. But these platforms can do so much more than audit bills to cut expenses – they can track inventory, provide device-refresh reminders, issue reports that fuel internal data analytics and integrate with other departments’ critical applications, as just a few examples. These activities may not decrease hard-dollar spending but they will, without question, lead to heightened productivity and other benefits that generate soft-dollar savings and efficiency gains. Telecom/IT/mobility management professionals interested in using the TEM/WMM platform to its fullest extent, and TEM/WMM vendors intent on ensuring their solutions hit the mark, will want to read this report from AOTMP’s TEM/WMM Research Practice.

OBJECTIVES

  1. Identify common areas of oversight when using TEM/WMM software
  2. Show how to get more out of an existing TEM/WMM platform
  3. Highlight enterprise-wide benefits that will result from following these protocols

AUDIENCE – ENTERPRISES

  • Telecom/IT (CIO, Vice Presidents, Directors and Other Professionals) – Impact on strategy, budget, center of business excellence, risk management, operational efficiency, enterprise-wide productivity, internal and external customer satisfaction

AUDIENCE – TEM/WMM VENDORS (Software)

ROLES

  • Executive – Impact on strategy and budgeting/forecasting
  • Marketing (CMO, Vice Presidents, Directors and Other Professionals) – Impact on messaging, brand reputation, customer acquisition, retention, satisfaction
  • Product Development (CPO, Vice Presidents, Directors and Other Professionals) – Impact on solution design, enhancements
  • Sales/Business Development (CSO, Vice Presidents, Directors and Other Professionals) – Impact on sales, customer acquisition