Why Enterprises Need to Improve Their Vendor Selection Processes

//Why Enterprises Need to Improve Their Vendor Selection Processes
Why Enterprises Need to Improve Their Vendor Selection Processes 2017-11-09T13:54:52+00:00

Why Enterprises Need to Improve Their Vendor Selection Processes

Why Enterprises Need to Improve Their Vendor Selection Processes

ABSTRACT

All telecom and IT vendors affect the performance and efficiency – or lack thereof – of an enterprise’s fixed and mobile telecom environment. Through their products, services and information they provide, vendors wield significant influence on how well a telecom environment functions. However, organizations often find out too late that a vendor’s capabilities do not match business requirements. The problem is avoidable, but the fix requires enterprises to champion a sweeping shift in mindset (hint: choosing a vendor on lowest price rarely proves wise), and apply and adhere to some key philosophies. Telecom management professionals and industry vendors keen on understanding the importance and influence of vendors within the Telecom Management Ecosystem, and the value of selecting the right vendor based on business need, will want to read this report from AOTMP’s Telecom Management Ecosystem Research Practice.

OBJECTIVES

  1. Discuss how vendors impact the environment
  2. Understand the five primary vendor types that affect the telecom environment
  3. Emphasize the value of selecting the right vendor
  4. Analyze common mistakes and consequent problems enterprises make when selecting a vendor
  5. Provide guidance for changing the rules of vendor evaluation

AUDIENCE – ENTERPRISES

  • Executive – Impact on strategy, revenue, market share
  • Telecom/IT (CIO, Vice Presidents, Directors and Other Professionals) – Impact on strategy, budget, center of business excellence, risk management
  • Marketing (CMO, Vice Presidents, Directors and Other Professionals) – Impact on messaging, brand reputation, customer acquisition
  • Finance (CFO, Vice Presidents, Directors and Other Professionals) – Impact on budget strategy, forecasting and protection
  • Sourcing & Procurement (CPO, Vice Presidents, Directors and Other Professionals) – Impact on vendor selection and vendor management

AUDIENCE – VENDORS

CATEGORIES

  • Services
  • Carriers/Operators
  • Equipment/Device Manufacturers
  • Software
  • Systems Integrator/VAR

ROLES

  • Executive – Impact on strategy, revenue, market share
  • Marketing (CMO, Vice Presidents, Directors and Other Professionals) – Impact on messaging, brand reputation, customer acquisition
  • Service Delivery (Vice Presidents, Directors and Other Professionals) – Impact on service delivery, quality, customer satisfaction
  • Sales/Business Development (CSO, Vice Presidents, Directors and Other Professionals) – Impact on sales, customer acquisition
  • Product Development (CPO, Vice Presidents, Directors and Other Professionals) – Impact on solution design, enhancements