The Telecom Management Ecosystem: Exploring Its Value Proposition 2017-11-09T13:05:42+00:00

The Telecom Management Ecosystem: Exploring Its Value Proposition, and Why Each Party Needs to Be More Active and Involved

The Telecom Management Ecosystem: Exploring Its Value Proposition

ABSTRACT

Organizations worldwide spend $1.5 trillion each year on fixed and mobile telecom. That dollar figure encompasses untold amounts of expertise shared among vendors, enterprises, executives and line-of-business owners, emphasizing that everyone involved with telecom management activities must remain engaged and informed. This report from AOTMP’s Telecom Management Ecosystem Research Practice will explore why that is so important, who should be responsible for which components, what is entailed in that responsibility, and the essential value proposition that lies within this niche sector.

OBJECTIVES

  1. Explain the value of the telecom management ecosystem
  2. Understand the different parties within the ecosystem and their responsibilities
  3. Analyze why each party needs to increase its involvement in the ecosystem

AUDIENCE – ENTERPRISES

  • Executive – Impact on vendor partnership strategy
  • Telecom/IT (CIO, Vice Presidents, Directors and Other Professionals) – Impact on strategy, budget, center of business excellence, risk management
  • Finance (CFO, Vice Presidents, Directors and Other Professionals) – Impact on budget strategy, forecasting and protection
  • Sourcing and Procurement (CPO, Vice Presidents, Directors and Other Professionals) – Impact on vendor selection and vendor management

AUDIENCE – VENDORS

CATEGORIES

  • Services
  • Carriers/Operators
  • Equipment/Device Manufacturers
  • Software
  • Systems Integrator/VAR

 ROLES

  • Executive – Impact on strategy, revenue, market share
  • Marketing (CMO, Vice Presidents, Directors and Other Professionals) – Impact on messaging, brand reputation, solution differentiation, customer acquisition
  • Service Delivery (Vice Presidents, Directors and Other Professionals) – Impact on service delivery, quality, customer satisfaction
  • Sales/Business Development (CSO, Vice Presidents, Directors and Other Professionals) – Impact on sales, customer acquisition
  • Product Development (CPO, Vice Presidents, Directors and Other Professionals) – Impact on solution design, enhancements