How Telecom and IT Vendors Impact the Business and Why it Matters 2017-11-09T13:17:42+00:00

How Telecom and IT Vendors Impact the Business and Why it Matters

How Telecom and IT Vendors Impact the Business and Why it Matters

ABSTRACT
Telecom and IT vendors can significantly influence the bottom line of the organizations they serve. How? By providing the appropriate products and services that empower communications, and by delivering those products and services in a proficient and effective manner. When this happens, vendors contribute to enterprises’ technical, financial and operational efficiencies and create positive business outcomes. This level of reach and influence puts the onus on organizations to ensure they understand how and why their telecom/IT vendors make the difference between success and disappointment. Everyone within the enterprise telecom management group and in leadership roles will want to read this report from AOTMP’s Telecom Management Ecosystem Research Practice to gain deeper insight into this critical topic. In addition, telecom and IT vendors will want to study it to review their practices to ensure they are providing maximum business value to their customers.

OBJECTIVES

  1. Discuss the role of vendors within the Telecom Management Ecosystem
  2. Provide guidance on how telecom/IT vendors impact the business
  3. Discuss how vendors can provide additional business value

AUDIENCE – ENTERPRISES

  • Executive – Impact on revenue, margin, market share, strategy
  • Telecom/IT (CIO, Vice Presidents, Directors and Other Professionals) – Impact on strategy, budget, center of business excellence, risk management, operational efficiency
  • Finance (CFO, Vice Presidents, Directors and Other Professionals) – Impact on budget strategy, forecasting and protection, cost of delivery
  • Marketing (CMO, Vice Presidents, Directors and Other Professionals) – Impact on messaging, brand reputation, customer acquisition
  • Sourcing & Procurement (CPO, Vice Presidents, Directors and Other Professionals) – Impact on vendor selection and vendor management

AUDIENCE – VENDORS

Categories

  • Services
  • Carriers/Operators
  • Equipment/Device Manufacturers
  • Software
  • Systems Integrator/VAR

Roles

  • Executive – Impact on strategy and budgeting/forecasting
  • Marketing (CMO, Vice Presidents, Directors and Other Professionals) – Impact on messaging, brand reputation, customer acquisition, retention, satisfaction
  • Sales/Business Development (CSO, Vice Presidents, Directors and Other Professionals) – Impact on sales, customer acquisition

Download the free excerpt to learn more.